8GB of ram installed but i can only use 4GB of it?

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PhotoshopLOL

PhotoshopLOL

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Is this normal? if not then how do I use ALL of the memory?
It detects that I have 8gb of ram but it only uses 4gb of it
I saw that 4gb was in hardware reserve and i dunno how to allocate more memory for use

fart.jpg


Kingston HyperX Fury 4GB (2x)


P.S.
Windows 8.1 SL OEM 64 Bit
 
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Vic 40

Vic 40

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Oct 22, 2013
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Try this,

Check the system configuration settings
This problem may occur because the Maximum memory option is selected incorrectly. To fix this, follow these steps:

Click Start/Start button
, type msconfig in the Search programs and files box, and then click msconfig in the Programs list.
In the System Configuration window, click Advanced options on the Boot tab.
Click to clear the Maximum memory check box, and then click OK.
Restart the computer.
Click to expand...

from here,
http://support.microsoft.com/kb/978610/en-us
 
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Dayvy

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A problem like this can be any of a few things, so we'll keep throwing suggestions out there. One of us will guess it eventually. Before we get physical (popping DIMMs and checking for bum slots), we'll keep focusing on software configuration.

Now that the BIOS is up to date, check the memory remap option in the BIOS. Toggle it to the opposite of whatever setting it's on, restart and see if it brings you luck.
 
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Dayvy

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Your BIOS may not have the option at all. Some of the AMI BIOS boards, like your ASRock, keep it as an adjustable options, while others do not.

You can try adjusting your DRAM frequency in this BIOS from Auto to it's rated speed, which has sometimes worked.

At this point, the fastest solution might be to swam your RAM to the opposite slots on your motherboard.
 
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PhotoshopLOL

PhotoshopLOL

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alright, i will put the sticks on the first and third slot now.

UPDATE:
Still no luck, the sticks are on the first and third slot and i've also manually changed the DRAM frequency on the BIOS but it still uses 4gb out of 8

also i've just noticed that the debug monitor on the mobo showed "AA" when i updated the BIOS i think this is normal
 
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Vic 40

Vic 40

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PhotoshopLOL

PhotoshopLOL

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ive lowered the frequency and yes i have also looked at the compatibility for memory, my GPU isnt even compatible (i think thats the reason the driver always crashes) but its still 4gb useable, any last resort?

To the guy above me, Ive already checked and it was unticked in the first place and I HAVE WINDOWS 8.1
 
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Vic 40

Vic 40

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Still trying to find a solution for that "hardware reserved" since imo that is your problem.

No setting in the bios that does anything,like under "Advanced" -> "Cpu Configuration"-> "Secure Virtual Machine" -> @ disabled?
Just to try out.

Was wondering about settings in the register,but am not sure where to look,found this,

open Regedit->
Hkey local machine->CurrentControlSet->Control->SystemResources->ReservedResources ...What is the value there for you?

Btw have you tried with the ram @ 1333mhz for instance? With the settings (voltage/tmings) accordingly like displayed in cpu-z.From what i can tell are you now at ~1866mhz.

 
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Tradesman1

Tradesman1

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Go into BIOS and try raising the DRAM voltage to + 0.05 (1.55 - maybe even to 1.6) and the CPU/NB voltage to 1.2

Problem may be incompatibility here as the Fury's are PnP where most all DRAM uses XMP to put their profiles in the SPD of the DRAM and the chipset isn't compatible to PnP (according to Kingston)
 
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PhotoshopLOL

PhotoshopLOL

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I can only change the DRAM Frequency in my BIOS

as for the regedit, there is no value set and i have dropped the dram frequency to 1600

I will try to boot with one stick and then the other

I have pmed kingstonhq and i hope he responds

Thanks guys
 
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Vic 40

Vic 40

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With just one stick the 'hardware reserved" is what it should be,the rest seems to be fine too.You'll need to figure out what Takes so much ram for this "hardware reserved".

I see photoshop in your name,is there a setting that can take so much ram?

 
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Dayvy

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We're getting down to brass tacks with this one. It may very well be an incompatibility, but if you want to keep tinkering around, try re-seating your processor. Look for any bent pins.
 
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