天空岛和苏格兰高地3日游

我们在哪里过夜？

您将会在波特里镇住宿两晚。

关于住宿?

你的旅程不包括住宿; 但是当你预订的时候，你可以要求我们为你预订当地的住宿，或者你也可以选择在过夜的地方预留自己的住宿。

我想要Rabbie’s来预定我的住处，应该怎么办?

一旦你预定了你的旅程，我们将会预留你的住宿，你的司机会把你送到住处。到达时你需要直接支付住宿费用。大多数房主不接受信用卡，所以要准备好付现金。

旺季时，我们可能无法保留你的第一选择。当这种情况发生时，我们将会预订您的第二选择，如果还有其他问题，我们将与您联系。

如果我想更改与Rabbie‘s预定的住宿呢?

我们不能保证对于住宿的改变，而且这会受到可用性的影响。最低修正的费用是£10这个费用将随着你旅行的天数增加。

我要预订自己的住处，那么我需要怎么做?

一旦您预定了住宿，您将需要通过rooms@rabbies.com发给我们的住宿的详情。请只在你的旅行团停留的过夜的地方预定住宿。如果你不确定，请先和我们联系。

你的司机会把你放在你选择的住宿，只要它们都相对集中。

如果我在短时间内取消行程怎么办?

如果您在出发前三天取消，您可能会为您的第一个晚上的住宿费用负责。有时你可能会需要对所有的住宿费用负责。

住宿类型和费用是多少?

我们会试着预定距离市中心不行不到20分钟的住宿。但在繁忙的季节，可能也会需要步行30分钟。

我们会定期检查我们的住宿供应商，确保他们达到一定的标准。以下仅供参考。

B&B旅馆（标准）

厕所和淋浴设施至少要和其它另一个房间的人共用。

B&B旅馆（套间）

淋浴和厕所设施都是私人的，你将有个人的淋浴和厕所。

酒店

酒店有酒吧或餐厅。

青旅

旅社包括4到16张上下床的宿舍楼。这里没有提供毛巾，但你可以在那里租用毛巾。卫生间的设施离宿舍很近。厨房设施齐全，你可以自己做饭。

我有更多关于住宿的问题，谁能帮我?

如果你有更多关于住宿的问题，请随时打电话给我们+ 44(0)131 226 3133，或发送邮件至 rooms@rabbies.com。

Do you offer hotel pickups in the departure cities?

The UK and Ireland's historic city centres are full of narrow streets and winding roads. So, to speed up your departure, we only pick up from our central meeting points. What's more is leaving the city using the most direct route also reduces the carbon footprint of our tours.

Is there parking close to the departure point?

We don't recommend bringing your car into the centre of our departure cities. It can be hard to find parking, and there are excellent public transportation services.

When should I get to the departure point?

Arrive 15 minutes before your departure time. Due to waiting restrictions, we can't wait for you if you're late.

What happens if I'm late or miss the tour?

If you're late for your tour, our cancellation policy applies. 100% charges are applicable, and you will not be entitled to a refund or alternative.

What are your cancellation policies?

Your cancellation terms depend on which tour you've booked.

For one-day tours: You'll receive a full refund if you cancel 24 hours or more before the tour departure

For tours of between two and nine days: You'll receive a 90% refund if you cancel 15 or more days before the tour departure

For tours of 10 or more days: You'll receive a 90% refund if you cancel 21 or more days before the tour departure

For all European packaged tours: You'll receive a 90% refund if you cancel 42 days before the tour departure.

If you cancel inside these notice periods, full charges will apply and no refunds will be issued.

To cancel your booking, email tours@rabbies.com as soon as possible. The effective date of cancellation will be the date we receive written confirmation from you.

Click here to view terms and conditions

Can Itineraries change?

Your tour will always follow the itinerary as closely as possible. Your driver-guide will keep you up to date on the road, and we'll try to get in touch about any large changes prior to your departure.

Can I pre-book a specific seat?

Due to logistical reasons, we're unable to let you pre-book a seat on the bus. But our comfortable 16-seat mini-coaches have huge windows. So, you'll always get a good view.

Are there toilets on the bus?

Unfortunately, we have no on-board toilet facilities, but you'll have regular comfort breaks.

How do you cater for people with accessibility needs?

We aim to accommodate everyone. To read more information on how we do this, click here to go to our accessibility guide.

Do you take children on your tours?

We regret we don't carry children under the age of five on our scheduled tours.

You can ask us about the tours we recommend for younger children. And if your child is less than 1.35m tall, you should let us know, so we can provide them with a suitable booster seat.

How much time do I get off the bus?

We want you to enjoy Britain and Ireland. And we believe the best way to do this is to get you off the mini-coach and out exploring. So, we give you plenty of time to take photos, go walking, and explore ancient ruins.

Why do you exclude visitor attractions?

We exclude visitor attractions in your tour price because it lets you travel your way. It means you can pamper yourself with a luxury lunch or skip an attraction whenever you feel like it.

Do we need to bring our own lunch?

You don't need to. We stop in small towns, villages, and rural eateries where you can choose whatever meal pleases both your taste buds and your budget.

Should I tip the driver-guide?

Let's be honest, our driver-guides would never refuse a cheeky bonus. But it's up to you, and the amount is entirely at your discretion.

What about travel insurance?

We advise you take out travel insurance.

What is ABTOT?

You're protected by ABTOT when you chose to let us reserve your accommodation on a multi-day tour. This means you can claim back anything you've paid us if we become bankrupt. Read our terms and conditions for more information.

I have more questions, who can help me?

If you have any more questions, call us on +44(0)131 226 3133, email tours@rabbies.com , or check out our full FAQs .