Plants arrived in good condition but…
Plants arrived in good condition but significant delay in receipt with expectations being managed. Plants arrived wrapped in paper, not clear that under paper each pot was wrapped in plastic. Watering in pots ineffective due to plastic. No comms about transportation etc could have led to poor plant conditions given, available time to plant out. No issue with the use rather no information about how they're packed and timelines to maintain plant welfare.
Date of experience: April 03, 2024
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