I’ve Led Customer Experience Teams at Zappos, UserTesting, and Citi: Ask Me Anything!
8/24/17 Noon EDT


Are you focused on improving the customer experience at your company and looking for tips? Have questions about the strange culture of Zappos? Or just want to know Maggie's deepest secrets? This is your chance to ask!

By completing this form, we'll pose your question to Maggie Young and personally email you a reminder to join us on August 24th, 2017 for the start of the AMA (12 p.m. EDT, 9 a.m. PDT) .
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Maggie Young, Senior Director of Strategy, Cast & Hue
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About Maggie Young
Maggie is a customer experience evangelist who believes the best, most successful companies are those that focus on their customers’ needs. And she’s been spreading this gospel since the early 2000s, when the industry was still in its infancy.

Work highlights:
UserTesting—Senior Vice President of Customer Experience
Citi—Senior Vice President of Digital Customer Experience/User Research
Zappos—Manager of User Research and Insights

Fun facts about Maggie:
 - One of fewer than 500 Certified Customer Experience Professionals (CCXP) in the world
 - Employee #33 at UserTesting
 - Worked with Jay Baer at AZFamily, Mighty Interactive and Off Madison Avenue
 - Known as Queen of the Food Analogies ...

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