1. Tuition will be processed no earlier then the 28th of the month. If your student starts mid-month, tuition credits will carry over and be applied to the next month's scheduled sessions. Tuition, after the initial payment, will be processed based on the number of the sessions attended for the calendar month. Any credits generated from "packages" during that month (missed appointments due to sickness, travel, scheduling issues, etc..) will be applied to the following month.
2. Services are contracted on a month-to-month basis; please give at least 1 week notice when services are no longer required beyond an Exam date. Failure to provide sufficient notification will result in a forfeit of any credits accrued and could result in tuition being processed.
3. Scheduling will be based on the Testing date discussed during the initial consultation. For example, if we discuss the April 13th ACT only, then your student will not be on our schedules come April 14th unless you or your student notifies the tutor or the office that you wish to continue. Returning students will, however, be given priority scheduling should they need additional sessions once scores are released. For students looking at taking multiple Tests, the appointment will remain scheduled until the final Test date.
4. Cancellations require a minimum of three (3) hour notice via text (972-758-1909) or email
planoacademicsolutions@gmail.com. Less than three (3) hour notice will result in a no show fee (regular tuition rate).
5. A make-up session will be offered if the tutor had sufficient notice of the cancellation. Any credits remaining from unused makeup sessions will become void after 3 months past the original session date.
6. No make-up sessions or credits will be applied to a student’s account for forgotten or missed appointments without prior notice.
7. Please communicate regularly with your child’s tutor to inform him/her of comments or concerns you may have regarding your student’s progress and improvement or if there have been any school-related changes that may impact their success.
8. Test prep materials (ISEE, SAT, ACT, GRE, GED) will be purchased by Academic Solutions for the purposes of practice and homework. The materials and books will remain here while copies are made from the book(s) for the students to take home in their binders.