Plant Information Services Questionnaire
This survey is administered by the New York Botanical Garden Plant Information Office, part of the LuEsther T. Mertz Library.  The purpose of this survey is to determine what similar organizations are offering in regards to plant/botanical information services.  Please contact Esther Jackson with any questions at 718-817-8560 or ejackson@nybg.org.  If you would like the survey results shared with you, (less any identifying information), please include your email address at the end of the form.  Results may be used for publication purposes.
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Job Title:
Organization:
Location of Service (County, State, Country): *
How would you classify your service/office? *
Please check all that apply.
Required
Who answers the questions related to plant information that your institution or office receives? *
Please check all that apply.
Required
How large is your department or office? *
Please indicate the number of staff, (FTE, PTE, and volunteer), dedicated to answering plant information questions or providing related services.
Do you track the number of inquiries you receive? *
If you track the number of inquiries you receive, how many inquiries does your service receive annually?  
You may offer an approximate number, but please indicate that it is an approximation.
In what format do you receive questions? *
Required
From whom do you receive plant information questions? *
Required
What types of questions related to plant information do you typically receive? *
Required
What language(s) do you offer plant information services in?
What resources do you use to answer questions? *
Required
Does your organization have web resources related to plant information services?  If so, please provide a link below. *
Please feel free to elaborate on the web guides and content you create/provide to users.
Does your organization undertake any outreach related to plant information services?  If so, please provide examples of such services. *
This includes offering support for institutional events, offering workshops related to plant information topics, etc.  Please feel free to be as broad or as granular as you would like.
If you report on statistics related to plant information questions, how do you do so?  How do you track statistics? *
For example, the Plant Information Office at NYBG tracks questions using Google Forms, and this information is included in the LuEsther T Mertz Library's annual report.
If forced to choose, what would you say is the single most important service that you provide related to plant information?
Thank you for your participation!  If you would like to know the results of this survey, please include your email in the field below.
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