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Assessment Module 4 'Usability evaluation techniques'
This assessment is provided by the free online course 'User Experience for the Web':
https://www.open2study.com/courses/user-experience-for-the-web
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There are both positive and negative elements associated with moderated and unmoderated usability testing
1 point
False
True
Clear selection
Select from the following the benefit of using a usability walkthough:
0 points
Easy and quick
Thorough and simple
Slow and expensive
Cheap and effective
Clear selection
Identify the benefits of a usability evaluation:
1 point
Scalable and flexible
Can be conducted informally or formal
Assists in refining your design
All of the given responses
Clear selection
Which activity would preferably come first – usability walkthroughs or usability testing?
1 point
None of the given answers
A usability walkthrough. This activity typically involves using rough designs that are not yet complete or resolved
Neither. You would first conduct a user acceptance test (UAT) prior to any usability testing or walkthroughs
A usability test. You would first test the designs with users prior to walking the design through with stakeholders
Clear selection
What is the purpose of usability testing?
1 point
To ensure that business stakeholders understand what kinds of people are using their website
To get the site ready for presentation to focus groups
To reveal usability issues that may need to be addressed in order to improve the design
To finalise creative design ideas, based on user preferences
Clear selection
In the context of usability evaluation, what are scenarios?
1 point
Scenarios are a description of an archetype group of users highlighting their goals and motivation
Scenarios are specific tasks that the user has to perform during a usability evaluation which makes specific reference to the website and its features
Scenarios are a descriptive 'day-in-the-life' type passages given to a user prior to usability evaluation which includes tasks for the user to perform during the evaluation
Scenarios are not stories rather a summary of the things the user must be aware of during a usability evaluation
Clear selection
An expert review, often called a heuristic evaluation, can be conducted at anytime of the design process
1 point
False
True
Clear selection
What would you consider telling a user at the start of a usability test?
1 point
That there is no wrong or right answer and that any feedback they give you will be useful
That they should think out loud so you can understand what they are thinking at any point in time
All of the given answers
That they are not being tested but rather they are testing designs
Clear selection
From a range of 1 to 6, identify the amount of phases involved in a usability test
1 point
1
2
3
4
5
6
Clear selection
How should you prioritise the things to look for when conducting an expert review?
1 point
The easiest way is to start from the homepage and do as much as you can until time runs out
Obtain a list of known issues from stakeholders
Look at the easy features first and then if time allows, look at the more complex features
Consider the typical user and their common tasks and focus on features and functionality that helps to meet their goals while addressing business objectives
Clear selection
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