JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.
'Be Here...' Training Review Exercise
Sign in to Google
to save your progress.
Learn more
* Indicates required question
Email
*
Your email
Please enter your full legal name (last, first, mi)
*
Your answer
Please enter the name of your supervisor
*
Your answer
Which of the following are NOT our Principles of Customer service? (select all that apply)
*
10 points
Be contagious
Be an ambassador
Wherever you go, there you are
Go away
We do windows
Other:
Required
What is our definition of a 'service point'?
*
10 points
Your answer
Complete the Mission Statement: UC Santa Barbara Library enables ___________ in the intellectual engagement with the world of ideas and the creation of knowledge
*
10 points
Fun and joy for all
Academic growth
Exploration and collaboration for scholars
Scholarly dialog to develop
While scanning your surroundings, if you make eye contact with a patron, you should...
*
10 points
Look away so you don't make awkward eye contact for too long
Smile, engage, and be friendly
Nod and continue scanning
According to the Prezi where do you represent the Library?
*
10 points
On campus
Wherever you go
During your shift
While on Library property
While working at a Service Point, you will only be expected to answer questions about the library.
*
10 points
True
False
What is always the highest priority?
*
10 points
Knowing the correct answer to any question that may be asked
Your safety
The Library's collections
Submit
Clear form
Never submit passwords through Google Forms.
This form was created inside of University of California, Santa Barbara.
Report Abuse
Forms
