Head of Operations - Watervale Investments Ltd. - Nairobi, Kenya
Position Application
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Basic Information
Full Name *
Phone Number *
Age *
Email Address *
How did you hear about us?
Enter name of person, website, etc. where you learned about this job vacancy.
Educational Information
What is the highest level of education you have completed? *
At which school did you attend Form 4 (Name and Town)?
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What was your KCSE score (letter grade)?
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Please list the school(s) you have attended for your higher education, subject and any information on scores/honors.  Note any courses which have not yet been completed.
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Are you currently enrolled in any educational courses?  If so, please give details on the course and time commitment.
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Please note any plans you have to enroll in further educational courses (including dates if known).
Work Experience
Enter the last three places where you have worked, with the most recent listed first.  Provide the company/organization name, your job title and dates of service.  Then briefly describe your responsibilities and any notable accomplishments for each.  Please also tell us your average monthly gross compensation - including commission, bonus, etc.  Also note any significant non-cash benefits.  Finally tell us your expected compensation with our company in this role.
#1 Company/Organization, Job Title, Dates of Service, Responsibilities, Accomplishments
#1 Company/Organization - Average Monthly Gross Compensation
#2 Company/Organization, Job Title, Dates of Service, Responsibilities, Accomplishments
#2 Company/Organization - Average Monthly Gross Compensation
#3 Company/Organization, Job Title, Dates of Service, Responsibilities, Accomplishments
#3 Company/Organization - Average Monthly Gross Compensation
What is your salary expectation for this role with our company?  Please give monthly gross salary figure. *
Question Responses
Convince us that you are a good fit for this role and our company.  Please reply in the context of the qualifications for the role listed above, using evidence from your past accomplishments. *
Tell us about the most significant management challenge you have faced and how you handled it. *
Tell us about your proudest professional achievement. *
Scenarios
For each question in this section, we will describe a brief situation that you might face in working with our company in this role.  Please describe how you would handle such a situation.
Scenario 1 *
Many of the members of your team are warehouse staff who undertake mostly manual labor, such as loading and unloading goods and basic production activities.  Several have complained to you that they don’t feel there is any room for advancement within the company, since there are not any roles within the company which they can naturally progress into, and since they don’t have opportunities to build new skills which might qualify them for different roles.  They reference that the company’s stated goal is to grow and develop all our staff, but that they have only seen this happen for staff in different roles and different departments.  Share some ideas for how you might improve advancement opportunities for these members of your team.
Scenario 2 *
You oversee both the operations and administrative functions of the company, both of which are involved in processing and releasing new orders to customers.  The operations team tracks inventory, picks and loads goods for delivery, and arranges delivery logistics, while the admin team raises invoices and ensures orders are within customers agreed payment terms and credit limits.  You find that there are a lot of coordination issues between the teams.  For example sometimes orders get loaded by the operations team only to later be offloaded when the admin team won’t approve the order because a customer’s account is in arrears; or the admin team will request the operations team to have the driver collect cash payment on delivery for an order, only to realize later that the order was delivered but no payment received.  What can you do to alleviate such issues, improving coordination and efficiency?
Scenario 3 *
The company’s directors task you with setting up production for a new product.  The product requires much more complex manufacturing than anything the company has done before – it uses heavy machinery that requires some time and skill to operate, and it will need to be set up in an entirely new facility.  You are told that the machinery will be arriving in 30 days, and you are expected to have production up and running within two weeks of its arrival.  Explain the steps you would take and preparations you would make to achieve this goal.
Anything Else?
Is there anything you would like to tell us which we have not asked you about already?
Thank You
This is the end of the job application.  Please click "Submit" below to send us the information you have entered.

Please note that since we receive many applications, we regret that we are not able to respond to each applicant individually.  We will contact you by phone or email within 2 weeks only if you have been short-listed.

We appreciate your interest in our company and wish you the best of luck.
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