Digital Aviation & Aerospace MRO Survey 2019
Aircraft IT would like to hear your views on digital MRO strategies and technologies. This survey, sponsored by Capgemini, is designed to provide a global industry perspective, and an understanding of what innovations are being employed in the industry today as well as where the value is truly being realized.
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Digital Aviation & Aerospace MRO Survey 2019
The results will be completely anonymous, with a summary published in the Aircraft IT MRO eJournal. You can request to receive a copy of the full post survey report (compiled by Capgemini) prior to submitting your answers.

At the end of the survey you also have the option to enter a prize draw to win an iPad Pro. The winner will be notified by email the day after the survey closes.

We invite you to take part in this 10 minute survey.  Deadline for entries: 15th March 2019
Q1) What type of organization do you work for? *
Q2) What is your area of responsibility / department / business domain? *
Q3) Has aircraft sensor data, maintenance data and operational data grown to the point of exceeding most company's ability to efficiently and effectively use it to improve business processes? *
Q4) The term "digital thread" represents an industry capability to trace data from OEM design, through manufacture to aircraft and maintenance operations and back to OEMs, lessors and other ecosystem entities. What level of value do you see in closing gaps in the digital thread? *
No value
Low value
Moderate value
High value
Very high value
Aircraft Operators & MROs
OEMS
Q5) ATA SPEC 2400 & 2500 and ASD/AIA S5000F are industry standards for the digital thread exchange of sensor, configuration, maintenance, and lease data among industry stakeholders (such as airlines, MROs, OEMs, lessors). To what extent is your organization knowledgeable of and engaged in implementing these industry standards? *
Q6) Which type of company most benefits from predictive maintenance, prognostics, and machine learning analytics? *
Q7) Is Operational Data (OD) ownership in debate? *
Q8) Is Technical Content (maintenance & repair manuals, technical procedures, …) ownership in debate? *
Q9) If Intellectual Property (IP) ownership of machine learning algorithms, patented processes or systems were raised, would you postpone contracting with vendors disputing IP ownership? *
Q10) What primary MRO IT solution does your company use? *
Q11) Is your organization in the process of implementing a new primary MRO IT solution? *
Q11.1) If yes, then what solution are you implementing?
Q12) Does your current MRO IT solution have a mobile tablet capability? *
Q13) Does your current MRO IT solution have voice recognition capability instead of typing data or commands? *
Q14) Does your current MRO IT solution integrate to an AIRCRAFT health management solution (Airbus Airman or Skywise, Boeing AnalytX AHM, Bombardier AHM, Embraer AHeAD, …)? *
Q15) Does your current MRO IT solution integrate to an ENGINE health management solution (GE SmartSignal, GE OnPoint, Pratt & Whitney ADAM, Rolls-Royce IntelligentEngine, …)? *
Q16) Do you believe your current primary MRO IT solution meets your needs in the following areas: engineering, maintenance planning & scheduling, maintenance execution, supply chain and operational and analytics? *
Q17) To what degree has or will your company ACHIEVE paperless operations (no paper or pdfs)? *
Q18) Has your organization implemented any of the following digital innovations? (select all that apply) *
Required
Q19) Do you believe innovative technologies can address the aging demographics and engineer / technician labor shortage issue within the aviation and aerospace industries? *
Q20) What are the major barriers preventing your company from adopting innovations like new devices, new software or predictive capabilities (select top three in order of precedence)? *
Quality Data
Core MRO / SCM software
Cost
IT Ability to Implement
User adoption
Regulatory compliance
1st Most
2nd Most
3rd Most
Q21) Which of the following types of companies do you TRUST to deliver business innovation and value to the aviation industry in the areas of labor productivity and asset reliability & efficiency in MRO (select top two in order of precedence)? *
Aircraft Operators (Pax, Cargo or Airforce)
Independent 3rd Party MROs
OEMs (Aircraft, Engine or Component)
Industry Organizations (AIA, ATA, ASD, IATA, ICAO, …)
Technology Firms (Google, Apple, Software Vendors, System Integrators)
Government Regulators
1st Most
2nd Most
Q22) Which of the following types of companies do you TRUST to deliver technology innovation and value to the aviation industry in the areas of information and operations technologies (IT/OT) (select top two in order of precedence) *
Aircraft Operators (Pax, Cargo or Airforce)
Independent 3rd Part MROs
OEMs (Aircraft, Engine or Component)
Industry Organizations (AIA, ATA, ASD, IATA, ICAO, …)
Technology Firms (Google, Apple, Software Vendors, System Integrators)
Government Regulators
1st Most
2nd Most
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