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Food and drink chain struggles in 2018
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What type of business do you run / work for?
Your answer
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Which of the following statements do you agree with? (Tick all that apply)
Once you’ve started using a third-party ordering technology, it’s difficult to break away
I would rather my business had its own ordering website/app than use a third-party provider
Third party apps interfere with the direct relationship between a restaurant/bar and its customers
It’s better for a brand to have its own app than use a third-party order or delivery app
It’s better for a brand to use a third-party order or delivery app than have its own app
Commission-based, third-party apps are a necessary evil and I wish there was a better alternative available
Having an owned app helps a business differentiate from a competitor better than using a third-party order or delivery app
Having an owned app helps a business build a stronger brand than using a third-party order or delivery app
Other:
How many outlets / sites does your business / employer have?
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