This position coordinates with the Director of Service Development, and the Scheduler II on all issues that pertain to fleet scheduling. Tabulates, gathers, and analyzes operational data necessary to evaluate service delivery including schedule efficiency and service equity.  Assists with the provision of GIS analysis utilizing ArcGIS as directed by the Director of Service Development and the ITS Coordinator.

Experience with ArcGIS is a must for this position.

This position will remain open until filled.

 • Develops and modifies schedules for fixed route bus service, to include the preparation of bus schedules, work assignments, runs, and rosters. 
 • Using scheduling software, maintains running times, trip notes, deadhead links, layover times, time points, and destination sign codes; develops and evaluates pull-out, pull-in, and other deadhead routes. 
 • Responsible for managing bid units in Trapeze Ops for inclusion into bids for specific employee types. Supports scheduling related tasks for Operator bids, to include final rostering, operations review, and conducting, building, and loading the bid. In Trapeze Ops software, handles work rule violations during the bidding process.
 • Provides cost summary/pay to platform data for each mark-up.
 • Utilizing US Census, American Community Survey, Hillsborough MPO, automated passenger counter, or other data sources, use ESRI ArcGIS to provide GIS based analysis of schedules/routes as needed to support scheduling activities.
 • Under the direction of the ITS Coordinator and/or Senior Planner assist in the development of GIS analysis to support service planning activities.
 • Analyze and create vehicle blocks in conformance with vehicle quotas in order to optimize the resources to increase productivity and decrease overtime.
 • Supports various presentations and preparation of presentations for Route Review meetings.
 • Utilizing ArcGIS, Supports Title VI service/fare analysis preparation.
 • Develops and maintains annunciation files, to include stop call announcement books. Acts as a liaison with Operations division to update AVL enunciator data for each schedule change or other modifications; reviews new and modified route segments for appropriate announcements.
 • In Trapeze, maintains the bus stop database that includes approximately 3700 active bus stops in the Authority's system. Acts as a liaison with Capital Planning and Route Maintenance to ensure accurate placement of bus stops in various GIS related databases; maintains historic records for stop placement, relocation, and elimination.
 • Uses Trapeze scheduling software, develops route traces and patterns, and maintains running times, trip notes, deadhead links, layover times, time points, and destination sign codes for buses and Google. Develops and evaluate pull-out and pull-in for fleet utilization.
 • Supports scheduling related functions for schedule changes and related minimum three Operator bids per year, as specified by bargaining agreements and deemed necessary by the Authority, for fixed route, paratransit, flex and streetcar. 
 • Assist with the development of run cuts through input and analysis of operational legality in compliance with run type quotas and union contractual requirements
 • Provides source data, including GIS, to Graphics for the development and modification of public timetables; reviews timetables and other passenger information for accuracy.
 • Uses Trapeze FX and ArcGIS to perform functions to prepare stop and trip data for AVL, APC, and Google exports.  Acts as liaison with Operations and IS Departments by providing documentation of schedule changes. 
 • In Trapeze and ArcGIS, develops, edits, and maintains polygons, maps, and other ancillary data features as necessary.
 • Develops in ArcGIS and maintains HART library of shapefiles for fixed routes, streetcar, fixed route amenities, park and ride facilities, and transfer stations.
 • Develops in ArcGIS socio-economic data consistent with Title VI for both ¼ mile and ¾ mile buffer zones of the fixed routes.
 • Provides annual 'route profile' of each fixed route including performance indicators and GIS socio-economic data per route.
 • Serves from time to time as Project Manager or project team member on a variety of subject matter expertise organizational projects or stretch assignments as assigned by the Portfolio Steering Committee (PSC) of the agency Project Management Office (PMO). These assignments will implement broad strategic and organizational agency goals.
 • Performs other work-related duties as assigned.

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

Education and Experience:

Machines, Tools, & Equipment Used:

 • Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes.

 • Computer applications Trapeze Software (FX, Blockbuster, and Ops), ESRI ArcGIS, Microsoft Office Suite, Automated Passenger Count report module, and Orb-Cad.

Licenses/Certifications:

 • Valid Florida driver's license.

QUALIFICATIONS:

Skills and Ability:

 • Ability to organize work around broad organizational goals and processes, while overseen by a supervisor through regular meetings.
 • Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.
 • Ability to perform work that encompasses advanced technical, scientific, legal, or mathematical concepts, which contribute to the implementation of specific policies, programs, or initiatives of the organization.
 • Ability to make decisions that govern the operational activities and behaviors of HART employees and impact how the unit provides services and support to internal and external customers.
 • Ability to work with more than ten coworkers engaged in a diverse range of activities.
 • Interpret and understand fixed guide way plans and specifications
 • Analyze situations, identify problems and recommend solutions
 • Prepare analytical reports and review comments with minimal guidance
 • Interact professionally with HART and consultant staff
 • Excellent verbal, written and interpersonal skills.
 • Ability to organize and prioritize work and to meet deadlines.
 • Ability to prepare and edit clear and concise written reports, policies/procedures and production publications.
 • Ability to work under stress and interruptions.
 • Ability to interact positively with a variety of personalities internally and externally.
 • Ability to set and execute departmental goals and objectives.
 • Analytical/problem solving ability.
 • Ability to be a flexible, effective team leader/player.

Knowledge of:

 • Transportation including public transit and experience in the planning/scheduling thereof.
 • Principles, practices, and procedures of transit scheduling.
 • Principles, practices, and procedure of ESRI ARCGIS analysis.
 • Relevant bargaining agreements and organizational policies and procedures which govern and impact rostering, run cutting, and the assembly of work assignments and route schedules
 • Geographic area of City and County, as well as HART schedules and routes.
 • Computer software systems, specifically related to rostering, run-cutting, and Customer Service applications
 • Rules, regulations, procedures and functions of the Authority.
 • Standard office practices, procedures and equipment.
 

Physical Demands/Work Environment:

 • Work is performed in a standard office environment.
 • Ability to hear, see, speak, and perceive color, depth and texture.
 • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 35 pounds.
 • May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to dangerous machinery, extreme weather conditions, extreme noise and physical harm.

It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for:
 • Adhering to stated policies and procedures relating to health and safety, security, and quality management.
 • Recognizing and reporting all accidents and hazardous conditions.
 • Assisting in the development of workplace safety procedures for their respective departments.
 • Promoting workplace safety procedures within their department.
 • Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Note:  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.