INTERNATIONAL SERVICE QUALITY SURVEY
Dear Valued Customer/Partner,
First of all, we would like to express our most sincere thanks to you for your trust in choosing and supporting Viettel's international services.
With the goal of continuously improving the quality of services, Viettel is looking forward to receiving comments and suggestions from customers/partners about the quality of international leased line services of Viettel in 2017. Your information is tremendously useful to help Viettel look at certain aspects that need improvement to provide customer with better services.
Dear Customer/Partner, please take a few moments to fill out the following information:
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1. Viettel’s deployment time as committed: (evaluated on a scale from 1 to 5) *
Very slow
Very fast
2. Time to handle trouble shooting as committed: (evaluated on a scale from 1 to 5) *
Very slow
Very fast
3. Quality of transmission (bandwidth, downlink/uplink speed) as committed: *
4. Aspect which Viettel’s commercial team need to improve the most: *
Required
5. Aspect which Viettel’s technical team need to improve the most: *
Required
6. Aspect which customer/partner most satisfied: *
Do you have any other suggestions?
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