Head of Sales & Channels (Grade 15) Job Vacancy at TIGO Tanzania | August, 2018

AJIRALEO

Head of Sales & Channels (Grade 15) Job Vacancy at TIGO Tanzania | August, 2018

NAFASI ZA KAZI/AJIRA TIGO TANZANIA

Head of Sales & Channels (Grade 15)
Job Country: Tanzania
JOB PURPOSE
Together with the Management Team responsible for; Continually improving the present (and future) performance of Tigo Tanzania , Creating team spirit based on the Tigo culture and Stimulating innovation and consumer focus throughout the operation.
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CORE RESPONSIBILITIES
Managing resources to deliver the offer in alignment with company strategy
Ensuring profitable customer intake (mass market and corporate)
Optimizing and innovating the distribution process
Developing team skills and ensuring the transfer knowledge
Validating needs identified at Product Brief profile, defining strategy and/or plans as input for final Blueprint of the offer
Executing the acquisition of all "Market Mobile" needs for the development of the Offer and validating and executing the Training Plan, related to "Market Mobile" activities
Developing logistics for POP material distribution and training to sales channels.
Selling the offer to consumers, including development of "Street dynamics".
Execute Dealers loyalty evaluation and prepare frontline feedback report

Leader
Is responsible for an effective flow of information and keeping managers and employees well informed
Responsible of providing business information for input of consumer/industry/business analysis
Meets with the managers in the Market Mobile Department
Performs all managerial HR tasks in accordance with Tigo People policies
Is responsible for the department to work effectively as a team
Ensures successor planning and management development
Is responsible for development of managers/team leaders and employees
Motivates managers/team leaders and employees
Is responsible for own development

Manager
Reports on business & product performance
Translates organizational goals into departmental action plan in cooperation with the managers or team leaders
Ensures that departmental action plan is implemented
Is responsible for long term staff planning and optimal staff planning
Determines which resources (financial, staffing and organization) and time schedules are required to achieve objectives
Prepares budget and forecast
Manages P & L

Ambassador
Contributes to Tigo’s network(s) in own area of expertise
Ensures trade materials are in place (brand application)

Entrepreneur/Sales & Distribution Management
Ensures that market insight from a sales perspective is provided
Sets sales and distribution goals and follows up on results
Ensures proper DMS methodology
Drives penetration and sales of core products
Ensures availability
Gets market insight and articulates it in a proper way to be part of the designing process (+ product assurance)
Consolidates information (fine setting fact based approach)
Boosts innovation
Ensures customer service level
Identifies new business opportunities
Identifies early warnings competitors, fraud, dealer ethics, service level
Validates commission structure
Validates customer profitability (corporate)

QUALIFICATION AND EXPERIENCE
University degree, preferable in business administration/engineering
Master degree in business management
Senior managerial experience with field and operation experience preferable in FMCG

Knowledge Finance (Project) management Leadership Presentation & reporting English

Tigo-specific organization knowledge Tigo Business strategy Tigo Business model Tigo culture Golden rules Code of ethics

Roles and behaviour criteria

Leader Direction Teamwork (R)evolution (level 3)*

Manager Output driven Seeking to understand (level 3)*

Ambassador Inspiring (level 3)*

Entrepreneur Innovation Ownership Customer Focus (level 3)*

Result areas

People KPI’S   Engagement/ satisfaction   Productivity evolution

Operational KPI’S   Compliance with company operational standards   Compliance with internal control standards

Consumer KPI’S   Brand preference   Revenue market share   Product penetration & usage

Financial KPI’S   ARPU per source   Revenue growth   Gross margin   EBITDA margin   Free cash flow growth   Net income

CORE COMPETENCIES
· Management and leadership
· Exceptional service and results orientation
· Superior analytical and problem-solving abilities. Demonstrated ability to apply IT in solving problems
· Ability to work under pressure and time constraints
· Ability to work effectively with a wide range of cultures in a diverse community
· Ability to present ideas in business-friendly and user-friendly language. Successfully presents technical information. Ability to make effective and persuasive presentations to senior management
· Ability to achieve results through others
· Excellent self-organization and self-direction in performance of tasks, including time management skills
· Set and manage priorities
· Maintaining up-to-date knowledge of technological advances is crucial 
This position is open to people: Local

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