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Mobile Wallet Trends
Prepared by Spire Research and Consulting
For 4th Annual Mobile Wallet Conference
Jakarta, 27 September 2016
TABLE OF CONTENT
1 Current Development of Mobile Wallet
2 Asia-Centric Mobile Platform Variety
3
The Future of P2P Digital Currency
Development
Mobile Wallet Trends
Regulators
InstrumentsService Providers
Mobile
Wallet
Online
Payment
Public
Transport
Lending /
Savings /
Insurance
Money
Transfer
Bill
Payment
Digital
Information
Retail
Payment
Mobile Wallet Ecosystem
Current Value Chain and Services
“Current mobile wallet ecosystem are
dominated by conventional financial
service providers and telco strictly
regulated by financial authorities.”
Source: SPIRE analysis
Switching Factor to Mobile Wallet
Customer behavior, service usability and security, still the key
Perceived Security of Mobile
Wallet
Perceived Privacy of Mobile
Wallet
Facilitating Conditions for
Mobile Wallet
Trust in Mobile Wallet
Behavioral Intention to Use Mobile
Wallet
Social Influence for Mobile Wallet
Attitude Toward Using Mobile Wallet
Attractiveness of Mobile Wallet Alternatives
Perceived Ease of Use of Mobile
Wallet
Perceived Usefulness of Mobile
Wallet
Perceived Value of Mobile Wallet
Usability
(i.e. seamless, incentives, etc.)
Behavior
(i.e. infrastructure, experience etc.)
Security
(i.e. privacy, password etc.)
Source: Visa Consumer Survey, JTAER, SPIRE analysis
I will use mobile wallet I will not use mobile wallet
“Faster transactions (71%), ease of use (55%), and no need to
have cash on hand (47%) are the main reasons for choosing
Mobile Wallet payment options over cash.”
Converging Financial Services Platform
Opportunities to organization, regulators, and startups
Financial
Services
New
Players
New
Technologies
Industry
Convergence
 Digital currencies
 Big data analytics
 Machine learning &
cognitive computing
 Multi-channel integration
 Integrated IT infrastructure
 Cross-industries integration
Source: UK Government Office for Science, PwC Strategy & Analysis
2016 Central Bank’s Regulatory Sandbox Initiative
Fintech companies ‘safe space’ to test innovative solution
Innovative
Benefit to
Consumers /
Industry
Clear
Definition and
Outcomes
Safe with
Assessed and
Mitigated Risk
Exit Strategy
Source: MAS, BNM, Techinasia, FCA.org, SPIRE analysis
Jun
2016
Jul
2016
Sept
2016
UK firms can apply for the first
cohort of the regulatory sandbox.
Bank Negara Malaysia (BNM)
issued Discussion Paper on Fintech
Regulatory Sandbox.
Bank Indonesia (BI) recently
announced new initiatives
regarding the payment system.
Singapore MAS Proposes a
"Regulatory Sandbox" for FinTech
Experiments.
TABLE OF CONTENT
1 Current Development of Mobile Wallet
2 Asia-Centric Mobile Platform Variety
3
The Future of P2P Digital Currency
Development
Mobile Wallet Trends
Indonesia’s Government to People
PKH Digital Financial Disbursement Platform
Indonesian Bureau of Logistics
The e-Warong Facilitators
Beneficiaries
Pointed to be DFS’s Agents
Reach 1 million
families target
through DFS
Setting 612.816
families target to
disburse PKH through
DFS in July –
September 2016.
Pilot DFS
Set Trial on
1300 poor
households in
4 Kota
Kabupaten
2015
In August, Govt’ launched
RASTRA and new mechanism
in PKH disbursement through
KKS (welfare family card) as a
platform for 3 major
functionality, PKH, RASTRA,
and e-money.
Launched PKH-RASTRA
2016
Data
Opening Bank Account
Registration,
printing and
distribute
KKS
Training & Educate
Payment &
Stock
Educate
Buying
Transaction
Logistics
Help Agent
HelpBeneficiaries
Disburse PKH &
RASTRA’s Money
PKH : Program Keluarga Harapan
Timeline
Platform
“New Model of PKH-
RASTRA Mechanism
using Mobile Wallet.”
Philippines Consumer to Consumer (C2C)
A Cost Effective Digital Remittance Program
Remittance
value:
8%
of GDP
Agent
Master
Agent
MTO Local
Office
MTO Int’
Office
Payment
Bank
C2C Average transaction fee is 10%,
Digital Remittance average transaction fee is 3%.
Digital MTO Payment Bank
2% 1%2%2%2%
2% 1%
1 in 10 Filipinos lives and works overseas
As one of the largest remittance user in ASEAN, Mobile wallet is mainly
used by Filipinos to do Digital remittance transactions.
In 2015, Philippines received a total of US$25.4Billion Remittance value.
Traditional to Digital Transformation
Benefit:
Source: CGAP, SPIRE analysis
“Philippines was one of
the first countries in
the world to witness
the launch of mobile
wallet services.”
TABLE OF CONTENT
1 Current Development of Mobile Wallet
2 Asia-Centric Mobile Platform Variety
3
The Future of P2P Digital Currency
Development
Mobile Wallet Trends
Blockchain Potential Application and Growth Drivers
Over 4000 active fintech startups in New York with $12
billion.
P2P money Transfer across international borders -
segment worth $500 B.
All time Public/VC investment into Blockchain startups -
$894 million.
2015 Nov - Shared database technology by ING, PWC,
UBS and IBM.
2016 May – UK Bank Santander pilots blockchain
payments and transfer app in 21 countries.
2016 Apr Japanese government 67tn yen investment.
2016 Apr - J.P. Morgan Chase & Co. and Citigroup Inc.
have successfully tested the record-keeping technology
behind bitcoin on credit-default swaps.
2016 Jun -. Bank of Canada was working on electronic
version of the Canadian dollar.
Source :IBM, FT.com, AWSJ.com, Nikkei
Legality P2P Digital Currency by Country
Favourable
Unfavourable
Neutral
Japan Recognizes Bitcoin and
Digital Currencies
US classified bitcoin as a
commodity
Singapore reportedly stated
that "bitcoins exchange is a
commercial decision“
Hong Kong at present has no
direct legislation
The European Union has
passed no specific legislation
No official statement by Bank
Negara Malaysia
Bank Indonesia states that
bitcoin and other virtual
currency are not currency or
legal payment instrument
China private parties can hold
and trade bitcoins in China,
regulation prohibits financial
firms like banks from doing the
same
Russian where it appears a de
facto ban is in place
Central Bank of Bangladesh
cited concerns over bitcoin’s
lack of “a central payment
system
Source : Coindesk.com, cryptocoinsnews.com, wikipedia
Acceptance of P2P Crypto Currency
Market Size
Source : Coindesk
8-10 million bitcoin wallets and number of transactions has also grown impressively, from roughly
80,000 a day to more than 200,000.
CNY and USD are the most traded currency.
Key Concept and Benefit of Blockchain
Shared
Contract
CryptographyShared Ledger
Consensus
Ensuring secure,
authenticated &
verifiable transactions
Business terms
embedded in
transaction database
& executed with
transactions
All parties agree to
network verified
transaction
Append-only system
of record shared
across business
network
Broader participation, lower cost, increased efficiency
Source :IBM
Concept
“Blockchain is an
emerging technology
pattern that can radically
improve banking,
supply-chain and other
transaction networks,
giving them new
opportunities for
innovation and growth
while reducing cost and
risk.”
Tel: (62) 5794 5800
Fax: (62) 5794 5808
Wisma 46, Kota BNI 25th Floor,
Unit #07-09
Jakarta 10220
indonesia.info@spireresearch.com
www.spireresearch.com

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160928-27_4th Annual Mobile Wallet Conference 2016_Mobile Wallet Trends

  • 1. Mobile Wallet Trends Prepared by Spire Research and Consulting For 4th Annual Mobile Wallet Conference Jakarta, 27 September 2016
  • 2. TABLE OF CONTENT 1 Current Development of Mobile Wallet 2 Asia-Centric Mobile Platform Variety 3 The Future of P2P Digital Currency Development Mobile Wallet Trends
  • 3. Regulators InstrumentsService Providers Mobile Wallet Online Payment Public Transport Lending / Savings / Insurance Money Transfer Bill Payment Digital Information Retail Payment Mobile Wallet Ecosystem Current Value Chain and Services “Current mobile wallet ecosystem are dominated by conventional financial service providers and telco strictly regulated by financial authorities.” Source: SPIRE analysis
  • 4. Switching Factor to Mobile Wallet Customer behavior, service usability and security, still the key Perceived Security of Mobile Wallet Perceived Privacy of Mobile Wallet Facilitating Conditions for Mobile Wallet Trust in Mobile Wallet Behavioral Intention to Use Mobile Wallet Social Influence for Mobile Wallet Attitude Toward Using Mobile Wallet Attractiveness of Mobile Wallet Alternatives Perceived Ease of Use of Mobile Wallet Perceived Usefulness of Mobile Wallet Perceived Value of Mobile Wallet Usability (i.e. seamless, incentives, etc.) Behavior (i.e. infrastructure, experience etc.) Security (i.e. privacy, password etc.) Source: Visa Consumer Survey, JTAER, SPIRE analysis I will use mobile wallet I will not use mobile wallet “Faster transactions (71%), ease of use (55%), and no need to have cash on hand (47%) are the main reasons for choosing Mobile Wallet payment options over cash.”
  • 5. Converging Financial Services Platform Opportunities to organization, regulators, and startups Financial Services New Players New Technologies Industry Convergence  Digital currencies  Big data analytics  Machine learning & cognitive computing  Multi-channel integration  Integrated IT infrastructure  Cross-industries integration Source: UK Government Office for Science, PwC Strategy & Analysis
  • 6. 2016 Central Bank’s Regulatory Sandbox Initiative Fintech companies ‘safe space’ to test innovative solution Innovative Benefit to Consumers / Industry Clear Definition and Outcomes Safe with Assessed and Mitigated Risk Exit Strategy Source: MAS, BNM, Techinasia, FCA.org, SPIRE analysis Jun 2016 Jul 2016 Sept 2016 UK firms can apply for the first cohort of the regulatory sandbox. Bank Negara Malaysia (BNM) issued Discussion Paper on Fintech Regulatory Sandbox. Bank Indonesia (BI) recently announced new initiatives regarding the payment system. Singapore MAS Proposes a "Regulatory Sandbox" for FinTech Experiments.
  • 7. TABLE OF CONTENT 1 Current Development of Mobile Wallet 2 Asia-Centric Mobile Platform Variety 3 The Future of P2P Digital Currency Development Mobile Wallet Trends
  • 8. Indonesia’s Government to People PKH Digital Financial Disbursement Platform Indonesian Bureau of Logistics The e-Warong Facilitators Beneficiaries Pointed to be DFS’s Agents Reach 1 million families target through DFS Setting 612.816 families target to disburse PKH through DFS in July – September 2016. Pilot DFS Set Trial on 1300 poor households in 4 Kota Kabupaten 2015 In August, Govt’ launched RASTRA and new mechanism in PKH disbursement through KKS (welfare family card) as a platform for 3 major functionality, PKH, RASTRA, and e-money. Launched PKH-RASTRA 2016 Data Opening Bank Account Registration, printing and distribute KKS Training & Educate Payment & Stock Educate Buying Transaction Logistics Help Agent HelpBeneficiaries Disburse PKH & RASTRA’s Money PKH : Program Keluarga Harapan Timeline Platform “New Model of PKH- RASTRA Mechanism using Mobile Wallet.”
  • 9. Philippines Consumer to Consumer (C2C) A Cost Effective Digital Remittance Program Remittance value: 8% of GDP Agent Master Agent MTO Local Office MTO Int’ Office Payment Bank C2C Average transaction fee is 10%, Digital Remittance average transaction fee is 3%. Digital MTO Payment Bank 2% 1%2%2%2% 2% 1% 1 in 10 Filipinos lives and works overseas As one of the largest remittance user in ASEAN, Mobile wallet is mainly used by Filipinos to do Digital remittance transactions. In 2015, Philippines received a total of US$25.4Billion Remittance value. Traditional to Digital Transformation Benefit: Source: CGAP, SPIRE analysis “Philippines was one of the first countries in the world to witness the launch of mobile wallet services.”
  • 10. TABLE OF CONTENT 1 Current Development of Mobile Wallet 2 Asia-Centric Mobile Platform Variety 3 The Future of P2P Digital Currency Development Mobile Wallet Trends
  • 11. Blockchain Potential Application and Growth Drivers Over 4000 active fintech startups in New York with $12 billion. P2P money Transfer across international borders - segment worth $500 B. All time Public/VC investment into Blockchain startups - $894 million. 2015 Nov - Shared database technology by ING, PWC, UBS and IBM. 2016 May – UK Bank Santander pilots blockchain payments and transfer app in 21 countries. 2016 Apr Japanese government 67tn yen investment. 2016 Apr - J.P. Morgan Chase & Co. and Citigroup Inc. have successfully tested the record-keeping technology behind bitcoin on credit-default swaps. 2016 Jun -. Bank of Canada was working on electronic version of the Canadian dollar. Source :IBM, FT.com, AWSJ.com, Nikkei
  • 12. Legality P2P Digital Currency by Country Favourable Unfavourable Neutral Japan Recognizes Bitcoin and Digital Currencies US classified bitcoin as a commodity Singapore reportedly stated that "bitcoins exchange is a commercial decision“ Hong Kong at present has no direct legislation The European Union has passed no specific legislation No official statement by Bank Negara Malaysia Bank Indonesia states that bitcoin and other virtual currency are not currency or legal payment instrument China private parties can hold and trade bitcoins in China, regulation prohibits financial firms like banks from doing the same Russian where it appears a de facto ban is in place Central Bank of Bangladesh cited concerns over bitcoin’s lack of “a central payment system Source : Coindesk.com, cryptocoinsnews.com, wikipedia
  • 13. Acceptance of P2P Crypto Currency Market Size Source : Coindesk 8-10 million bitcoin wallets and number of transactions has also grown impressively, from roughly 80,000 a day to more than 200,000. CNY and USD are the most traded currency.
  • 14. Key Concept and Benefit of Blockchain Shared Contract CryptographyShared Ledger Consensus Ensuring secure, authenticated & verifiable transactions Business terms embedded in transaction database & executed with transactions All parties agree to network verified transaction Append-only system of record shared across business network Broader participation, lower cost, increased efficiency Source :IBM Concept “Blockchain is an emerging technology pattern that can radically improve banking, supply-chain and other transaction networks, giving them new opportunities for innovation and growth while reducing cost and risk.”
  • 15. Tel: (62) 5794 5800 Fax: (62) 5794 5808 Wisma 46, Kota BNI 25th Floor, Unit #07-09 Jakarta 10220 indonesia.info@spireresearch.com www.spireresearch.com