Udemy Online Video Courses 4+

It's good and has scope to become great

I made a typo and created an account on wrong email. I dint notice this as i was using rem pwd. But once I deleted history and had to login, I was not able to get in. I tried forgot password. I never got any instructions on my mail. I tried contacting support, but dint receive any helpful info. I thought this was a lost cause and wrote a bad review. So, first I apologize for being hasty and then I thank the support team and I have few suggestions for the app team. The error messages are cryptic and don't convey what's wrong, that's not friendly at all. Next, can u add a verify account by confirm email, so that the user can understand his mistake soon. Also, your user creation is messed up. Has any body tested user creation module on a vpn ??? It tries to decide the user location and display currency based on the location on a computer (mobile doesn't do that, unless you trick the AppStore / PlayStore ) and you have to live with that location which makes it tougher to buy another course, since u have to go to the mobile and do the purchase which is a hassle, not just to your user, but your support team, no wonder the response from support team is delayed. I can imagine how they r buried under huge pile of request debts. I hope you guys will work on it. I like this app and want this to get better. Peace !!!

Developer Response ,

Hi Ganesh. I'm sorry that you are unable to see your courses. We'd love to investigate the case further if you can contact us at https://support.udemy.com/hc/en-us with the payment information of the missing course. Thank you for your understanding!

New Feature request

Hi dev,

Can we have a feature where we can see the time remaining for an entire section of a course. Let’s say for an example, i am watching a video at 1.25x speed and i wanna know how much more time will it take for the entire section to complete at this speed , thenI should be able to see that. As a working professional, i set targets as per section basis and if I could see, how much time is remaining for an entire section to be completed considering my playback speed then that will be a great feature.

Thanks

Erratic behaviour for downloaded lessons

App behaves erratically while watching downloaded lessons. It keeps removing downloaded videos if I’m watching while connected to wifi or data. I’ve to disable wifi & data if i want to watch downloaded videos otherwise app will remove next one in the list during auto playing. The movement it finds that I’m connected to internet it removes the download and attempts to re-download/play it from internet.

To avoid this happening, I’m forced to disable wifi and data if I want to watch downloaded videos. Even if I disable the internet, the moment app finishes playing one lesson and starts to auto play the next lesson it again attempts to check for internet and removes the download the moment it finds that there is no internet connection. To stop this happening I’ve to pause the video in the end to stop it auto playing the next one. Then I’ve to manually select and play the next one.

Maybe app always attempts to play video from internet. But it shouldn’t do this. If the video is already downloaded then app should just play it directly from the local memory instead of attempting to play it from internet. Check for the internet only if video isn’t downloaded. Leave the option with the end-user to let them decide if they want to re-download a video to get the updated one.