Heathrow Express 4+
Heathrow Express
-
- Free
Screenshots
Description
The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy.
Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen.
Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks.
Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier.
Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet.
Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.
What’s New
Version 4.6.0
Help Centre improvements
New ticket layout in the refund section
Changes to saved payment methods in account settings
Minor bug fixes & improvements
Ratings and Reviews
Bugs fixed. App works like a champ ✨
High praise for this app, Apple Pay, Heathrow Express and the London Underground. This is seamless travel.
Got the app just before leaving America. Feb 2022. Decided to ignore reviews about earlier versions not validating payment. Payment went through. Round-trip ticket automatically added to my iPhone wallet. 8-hour layover in London. And so began my most epic journey.
15 minutes both ways to/from Paddington station. Train runs on schedule and frequently. Zero problems finding the train, using my ticket, or navigating tunnels. There are friendly workers standing around in every metro, and they just answer your questions.
Bonus feature of Apple Pay and the metro: you literally put your phone up to the scanning mechanism at every metro terminal, and you never have to think about subway ticket purchases.
I walked 27,000 steps, covering most of London proper, using maps and Rick Steves app for free walking tours, and I made my connecting flight, leaving 2 hours to get back through security.
Book Heathrow Express tickets ahead of time. They are triple the cost in the terminal.
Developers: leave a more complete blurb about ticket choices, defining “round trip open” “versus round-trip.” This is vaguely presented.
Simple and clear
The app is easy to navigate and has info buttons that provide all the right details to compare options. Basically, it makes it one less thing to worry about.
Designed to confuse
Could actually be the worst commercial app if all time. If you purchase you have to then login to view the tickets you just purchased. Not straightforward if you’re on the go and don’t remember your Heathrow Express password off the top of your head! You can download them from your email but downloading just stores them in some random place on your phone that’s not immediately retrievable. You can get them added to your wallet if you know the secret that it’s the white text word to click on rather than the download banner itself. And then in the wallet you need to know to look for the National rail logo rather than a Heathrow Express logo.
Incompetently delivered app. And then the staff at Paddington are completely unhelpful.
Staggering. You guys should be ashamed but you probably just don’t care.
App Privacy
The developer, Heathrow Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Heathrow Express Operating Company Ltd
- Size
- 29 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian, Spanish
- Age Rating
- 4+
- Copyright
- © 2021 Heathrow Express
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.