Feb 27, 2024 · Essentially looking for something with basic features, automation, and affordable pricing for a team of 6 agents. Is anyone well-versed in call ...

Jul 17, 2023 · My company is currently using Five9. No idea if there's a way to configure the system to show who is handling what on the queue, however, we use ...

Feb 6, 2024 · We've started calling Five9 “Four9” at this point and we're very close to going to “Three9.” Support is all offshored unless you pay for a TAM ...

Mar 9, 2024 · Agents and Supervisors pay an extra $10/mo for the "Desktop+" HTML5 app, lol. Nickel and dime. Probably no worse than Talkdesk or anything else.

Jul 16, 2020 · Five9 pricing looks like it is $150/user/mo at a starting price. That's a ton more that CloudCall.

May 4, 2023 · We use Five9 and never encountered the recording feature. I think this varies per package that the company avails, and on ours QAs ...

Nov 20, 2012 · It's this gateway option I'm curious about...all they will tell me is that it can be a VoIP gateway that supports G.729. Can someone who maybe ...

Feb 1, 2018 · Five9 is a tier 1. Top end product, top in price. They tend to do cutting edge things like mega social media interactions. 8x8 is slightly ...

May 10, 2019 · I use Ringcentral and their setup and monthly rates for an Omnichannel contact center seemed ridiculous. $15,000 for setup and $1,000 ...

Jan 4, 2023 · Seriously though, they are still a million 9's better than the disaster that are some other vendors.