Customer Service/Fresh Graduate Jobs In Egypt And Career In TeleTrade Egypt Vacancies In Cairo 2015
Employer TeleTrade Egypt
Job Title Customer Service
Vacancy Deadline(mm/dd/yy) 4/30/2015
Languages Arabic, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Any
Description deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints record details of actions taken prepare and distribute customer activity reports maintain customer databases manage administration communicate and coordinate with internal departments follow up on customer interactions provide feedback on the efficiency of the customer service process
Qualifications customer service – you need to know what the customer wants, and be able to articulate what you can do for the customer. Enunciating, speaking loudly enough, and employing an upbeat tone, will help you communicate clearly and positively with your customers. These skills are essential in phone communication as well. If you write or email with customers, be sure to use proper grammar and spelling, and choose words and phrases that convey a similarly upbeat attitude.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) 2000 – 4000
Job Contact Email osama_tawakkol@hotmail.com
Customer Service/Fresh Graduate Jobs In Egypt And Career In TeleTrade Egypt Vacancies In Cairo 2015
Employer TeleTrade Egypt
Job Title Customer Service
Vacancy Deadline(mm/dd/yy) 4/30/2015
Languages Arabic, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Any
Description deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints record details of actions taken prepare and distribute customer activity reports maintain customer databases manage administration communicate and coordinate with internal departments follow up on customer interactions provide feedback on the efficiency of the customer service process
Qualifications customer service – you need to know what the customer wants, and be able to articulate what you can do for the customer. Enunciating, speaking loudly enough, and employing an upbeat tone, will help you communicate clearly and positively with your customers. These skills are essential in phone communication as well. If you write or email with customers, be sure to use proper grammar and spelling, and choose words and phrases that convey a similarly upbeat attitude.
Gender Any
Car owner Any
Experience 0 – New Graduate Years.
Salary (L.E.) 2000 – 4000
Job Contact Email osama_tawakkol@hotmail.com
Customer Service/Fresh Graduate Jobs In Egypt And Career In TeleTrade Egypt Vacancies In Cairo 2015
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