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Participatory Design 
and the Making of 
Health 
Joyce Lee, MD, MPH 
Doctor as Designer 
Twitter: @joyclee
My academic 
Identity: 
Associate Professor 
School of Medicine/ 
Public Health
My Alternative 
Online Identity
I tweet and blog about the 
intersection of health, technology, 
and participatory design 
http://goo.gl/jQdUxR
Disclosure: I have no formal 
training in design
Design was something I 
stumbled upon through a 
personal design experiment
B and S have life-threatening 
food allergies
The teachers need vital 
information about how 
and when to give the epi-pen
But this is a 
#design #fail
So we were inspired to 
make a Youtube video!
By “we” I mean the 
collective “we” since I am a 
#lazytigermother
Go to the 1st video on 
Ihavefoodallergies.tumblr.com!
I posted it online 
http://goo.gl/M9XZwS
His teacher shared 
it with the whole school
It went a little bit viral 
http://goo.gl/v3lE18
1479 views! 
#designsuccess 
#proudtigermother
B has his own blog now 
http://ihavefoodallergies.tumblr.com
Check out video 2 of 
the trilogy on the blog!
Check out video 3 of 
the trilogy on the blog! 
http://goo.gl/M9XZwS
I also made a low-!delity 
version for the teachers
With his illustrations
And additional information 
about “tricky” allergens
My Design 
Insights 
about the Production of 
Health and the Future 
of Healthcare
We were 
experts
We were 
makers
We were 
collaborators
Patient as 
expert 
maker 
collaborator 
#futureofhealthcare
But to reach the 
#futureofhealthcare 
we need to overcome the 
#cultureofhealthcare
Expert 
“D!"#$r%&'(e) 
e*+,(t%-./ 
n!0.1a23,4t% 
Editorial hashtag: 
#whereareallthewomen
Maker 
“O567/c89#:f;<=/h8>?@h) 
pABCDs%3E4aFG.Hh!I?J 
b8&K(eL0M4g)N,Ol2N”
Collaborator 
“H!"#$h i% 
c&'($e) d*+,-r 
T. p/012n3”
I started collaborating with 
Matt Kenyon & John Marshall
Applying Design Thinking 
to Healthcare
Recognizing the wisdom 
and expertise of the patient
Allowing the patient voice to 
drive the identi!cation and 
prioritization of problems
Working with patients as 
co-designers in the creation 
of solutions for health
Pairing patients with designers 
to create tools inspired by the 
patient experience 
@jakiebones & @TheTrevorTorres 
http://goo.gl/3w3lIZ
“A” & @robokittycat 
http://goo.gl/STfnuX
Creating a culture 
of design in health 
Design = A Distraction 
A critical tool 
for the creation of health 
@showindshe http://goo.gl/xoZxK8
Maker Movement 
Do It Yourself (DIY) 
Learning by Doing 
Peer-to-Peer
The maker movement, a model for 
patient-centered participatory design? 
Maker 
Movement 
Participatory 
= Design
DIY = Expert 
Learning by doing = Maker 
Peer-to-Peer = Collaborator
We brought together a 
community of patients and 
health providers
Designers, Tinkerers, 
and Makers
To explore the amazing 
things that can be created 
by combining making and health
We created a collaborative 
innovation network called 
HealthDesignBy.Us 
to further this work 
Join us! 
goo.gl/mEmaiO
#currentstateofhealthcare 
Doctor to Patient 
Passive 
Solitary
#mydreamforhealthcare 
Patient to Patient 
Active 
Collaborative
B is thinking about 
making more prototypes
B extended his allergy work 
at the We #makehealth Fest 
http://goo.gl/bEY0Tg http://goo.gl/fPTFuF
B gave the opening 
remarks at the Fest too! 
http://goo.gl/bEY0Tg
HealthDesignBy.Us 
Twitter: @healthbyus 
FB: HealthDesignBy.Us 
My gratitude to our patient experts, Matt 
Kenyon, John Marshall, Patricia Anderson, Nancy 
Benovich Gilby, Emily Puckett Rogers, Scott 
Olson, Amy Cohn, Patricia Abbott, Kelly Parent, 
John Costik, Jose Gomez-Marquez, Emily 
Hirschfeld, Ghada Mustapha, Jacob Hendricks, 
Margot Robert, Xiaoying He, Trevor Torres, Nick 
Reid, Sam Oliver, Charles Woodson Research 
Fund, UM Provost, & the HealthDesignBy.Us 
virtual community

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