I travel a lot, as do many of the executives I talk to. So when I give a speech and ask audience members to describe the last time they told their friends to avoid doing business with a company, airlines provide a reliable source of horror stories.
Twitter, Travel, and the Power of the Engaged Employee
I travel a lot, as do many of the executives I talk to. So when I give a speech and ask audience members to describe the last time they told their friends to avoid doing business with a company, airlines provide a reliable source of horror stories. I have my own horror stories, of course. […]
September 27, 2011