Satisfaction Survey
Dear Esteemed Clients,

It’s Customer Service Week and we want to thank you specially for giving us the pleasure to serve you.

At Meristem, we love to pride ourselves as being extremely customer-centric but even at the peak of our service delivery, we do not want to assume we know it all. Hence we crave your feedback to assess where we stand and go further to serve you better.

Please take a moment to tell us about the services you have received so far and the services you look forward to getting.

Thank you for your time.
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Which of these Meristem Securities Limited subsidiaries do you transact with?
Choose as many as you use
How long have you used our services?
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Overall, how would you rate your satisfaction level with us?
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To what extent do you think quality service cuts through all subsidiaries?
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Generally, I am extremely satisfied with the way you render your services
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Overall, how satisfied are you with the level of contact between you and Meristem?
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How would you rate the quality of our services?
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Would you say we exceed your needs?
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If you chose options C or D, in what ways can we do better?
In the event that you have ever encountered an issue, how satisfied are you with how the support staff resolved it?
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If you chose options D or E, what can we do to improve your experience?
In your opinion, what would you say MERISTEM does extremely well?
In your opinion, would you say Meristem very competitive in terms of pricing?
How likely are you to continue transacting with us?
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How likely are you to recommend Meristem to a friend or colleague?
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