Please use this form to request a complete reset of your IAM account claim or if you have a problem with Canvas access even though you can get into IAM.
This will reset your password and security challenge questions.  
Please only request a reset after you have tried a password recovery as detailed here - https://goo.gl/MSdx3X
You will receive an email when your account is ready to re-claim at https://my.ncedcloud.org/
NOTE:  We are currently experiencing a backlog of requests for new employees.  Normally you will receive an email for re-claim within 24hrs.  If not, you may need to wait until all data processing is complete.  Thank you for your patience.