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Linc Vet Client Survey
Please help us improve our service to you by completing the following form. One lucky respondee will receive a bottle of fizz for their trouble. Please don't forget to hit SUBMIT at the end!
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* Indicates required question
Your name
Your answer
Contact Telephone Number
Your answer
Which surgery do you most often visit?
Choose
Birchwood
Friars Lane
Wragby Road
1) When you walk into our Practice are you and your pet made to feel welcome?
Yes, the reception team always make me feel welcome, make a fuss of my pet and acknowledge I have arrived
Most of the time we are made to feel welcome
It's a bit hit and miss. Some days I feel welcomed. Some days not.
No - you need to improve here
Clear selection
Do you have any comments regarding how we can improve our welcome?
Your answer
2) How clean, tidy and well laid out is our waiting room?
It's always spotless and the shop area is well presented. It is a lovely place to spend time in.
It is usually clean, tidy and well laid out.
It is well laid out but not usually clean and tidy.
It is rarely clean or tidy or well laid out.
Clear selection
3) Do you feel the vet/nurse listens to your concerns and responds appropriately and sensitively?
Yes
No
Sometimes
Clear selection
Do you have any further comments about your response above or how we can improve your consultation experience?
Your answer
4) We always aim to ensure you are fully informed about our treatments and services and endeavour to discuss any costs before they are incurred. Do you agree that we achieve this?
Yes
No
Sometimes
Clear selection
Do you have any further comments about us fully informing you about treatments and services and endeavouring to discuss costs before they are incurred?
Your answer
5) If 1 was extremely UNLIKELY and 10 was extremely LIKELY how likely is it that you would recommend our practice to a friend or colleague?
*
1 (Extremely UNLIKELY)
2
3
4
5
6
7
8
9
10 (Extremely LIKELY)
Thank you for your feedback - Please ensure you press the SUBMIT button below so we receive it! If you have any further comments please write them in the box below.
Your answer
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