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Illini Gadget Garage Diagnostic Form
Help us help you! Fill out the below information so we can better assist in troubleshooting.
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Email
*
Your email
Name (First and Last)
*
Your answer
Preferred method of contact
*
Email
Facebook
Other:
Required
What device(s) are you looking to repair? (The more specific the better. Ex: Apple iPhone 6s Plus, Model A1522)
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Your answer
Is the issue...
Physical (Cracked Screen, dead battery, etc)
Software (Computer/App crashes, failed updates, etc.)
Both
Neither/Does not Apply
I have no idea
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What seems to be the problem with the device?
Your answer
Do you know what operating system you are using? (Windows [10, 8, etc.], MacOS [Sierra, El Capitan, etc], iOS, Android.) Enter "N/A" if not applicable.
Your answer
How old is the device?
Your answer
Do you have an owner's manual? If so, please bring it in with your device.
YES
NO
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Is the device still under warranty?
YES
NO
Not Sure
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When are you planning on coming in to work on your device? (Note, we'll work WITH you, rather than perform the repair FOR you. Please plan for at least half an hour to sit down and begin working through the problem.)
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Open Hours
The next Pop-Up Clinic
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