Upgrading Phone Firmware - Cisco 9971 Deployment Manual

Unified ip phone wireless lan deployment guide

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Upgrading Phone Firmware

To upgrade the phone firmware, install the signed COP file for Cisco Unified Communications Manager 7.1(3) and later.

For information on how to install the COP file on CM versions 5.0 and later, refer to the Cisco Unified Communications

Manager Operating System Administrator Guide at this URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch7.html

During TFTP server download, the phone configuration file is parsed and the device load is identified. The phone

downloads the firmware files to flash if it is not running the specified image already.

Cisco Unified Communications Manager device load takes precedence over the TFTP firmware version.

The Load Server can be specified as an alternate TFTP server to retrieve firmware files in the Cisco Unified IP Phone 9971

product specific configuration in Cisco Unified Communications Manager Administration.

To install the firmware on Cisco Unified Communications Manager Express, extract the contents of the TAR file and upload

into the router's flash. Each file will need to be enabled for TFTP download. Configure the phone load and reset the phones to

upgrade the firmware.

Example below:

tftp-server flash:sip9971.9-1-1SR1.loads

tftp-server flash:kern9971.9-1-1SR1.sebn

tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn

tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn

tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn

tftp-server flash:rootfs9971.9-1-1SR1.sebn

telephony-service

load 9971 sip9971.9-1-1SR1.loads

Cisco Unified IP Phone 9971 Wireless LAN Deployment Guide

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