The document discusses the topic of web governance. It suggests that web governance is needed to address issues like fragmentation and findability on websites. It presents a framework for web governance that includes establishing a web governance board, having a unified web strategy, and utilizing network intelligence. The framework also discusses establishing local governance structures. It provides examples of levers that can be used to drive change, such as designing for connection, utilizing organizational charts, and establishing pods/teams.
Career 3.0
Co-evolving solutions to a complex problem
by John Pollock & Richard Tyrie, Jayne Hilditch, Chris Wild and Rob Wescott
A fresh look at careers advice for the 21st century...
Career 3.0
Co-evolving solutions to a complex problem
by John Pollock & Richard Tyrie, Jayne Hilditch, Chris Wild and Rob Wescott
A fresh look at careers advice for the 21st century...
A Must See presentation that look at the impact that the latest developments in Digital Technology are going to have on Human Resources operations in Corporates and Large organizations. Covering the behavioral revolution, communities and complex adaptive networks, seven game changing trends in technology, a strategy for success and practical examples employed in Corporate HR.
Author: Richard Straub.
We talk about open societies, open innovation, open standards, open ecosystems, open source and open architectures. The idea of “openness” is emerging as a dominant attribute of key developments in our economic and social fabric. Richard Straub argues in this paper that “openness” is the defining quality of 21st century globalisation.
ARC 211: American Diversity and Design: KELSEY OPIELKelsey Opiel
The following pages document my
responses to the online discussion questions in the Spring 2017 version of ARC 211
American Diversity and Design at the University at Buffalo – State University of New
York.
This deck describes the rise of Task-based social networks--a new kind of social network that will be built upon the Relationship-based social networks that are now forming or have formed across the world.
This is part 2 of a 2 part series on Global Ubiquitous Connectivity and its impact on society at large. The first part can be found here on Slideshare or at: http://www.victorcho.info.
Global Ubiquitous Connectivity and the New Business World of Value FlowsVictor Cho
An overview of the impact of Global Ubiquitous Connectivity on our world and in particular on the very nature of business. This deck introduces the BBCC Value Flow Matrix, an important new tool for assessing connected business models, and provides examples and tools on how to apply it.
This is the first part of a two part series that can be found on http://www.victorcho.info. The second part details the rise of Task Based Social Networks and discusses their implications.
Some Context for Thinking About
Technology and Sustainability. A version of my "Towards a Global Brain" talk with a focus on sustainability, given at the Verge conference on the convergence of buildings, transportation, energy, and information, on March 15, 2012.
Article review of “Web 2.0 in Government“ by Francesca Barrientos and Elizabeth Foughty published on Interaction megazine (September + October 2009).
I wrote this article during my Master Degree course on Human-Computer Interactions as part of a project assignment.
In this talk, you will learn about five sketching secrets of Leonardo Da Vinci, four rules for generating ideas, and four rules for refining ideas. I call these lessons from Leonardo. You might find a few stories about Leonardo Da Vinci that you did not know.
Listen to audio at:
https://soundcloud.com/officialsxsw/design-like-davinci-leonardos
Building a Sense of Place across Channels - Part IIAndrea Resmini
Part II of the deck of slides from my workshop at UX Australia 2013 on place-making in cross-channel user experiences, previously a slightly different workshop at UX Lisbon 2012.
Practicing What We Preach: designing usage centered deliverablesAviva Rosenstein
Slides and worksheets from a workshop presented at the IA Summit, 2011
During any product development process, interaction designers and researchers must communicate with internal and external team members and decision makers. All too often we talk the UX talk but we forget to walk the UX walk: we send out deliverables without thinking about our needs, the needs of the recipients and what we want to achieve.
Creating design deliverables that address the needs, goals and constraints of those team members will enhance your credibility as a design expert while improving the overall effectiveness of your organization.
This presentation includes a lean framework for understanding users' needs and goals that can help you design the right deliverable (or interface) at the right time for any working environment.
The slides for the Rapid Cross-channel Prototyping Workshop I facilitated at the ASIS&T Information Architecture Summit in Vancouver, BC, March 23 2017
A Must See presentation that look at the impact that the latest developments in Digital Technology are going to have on Human Resources operations in Corporates and Large organizations. Covering the behavioral revolution, communities and complex adaptive networks, seven game changing trends in technology, a strategy for success and practical examples employed in Corporate HR.
Author: Richard Straub.
We talk about open societies, open innovation, open standards, open ecosystems, open source and open architectures. The idea of “openness” is emerging as a dominant attribute of key developments in our economic and social fabric. Richard Straub argues in this paper that “openness” is the defining quality of 21st century globalisation.
ARC 211: American Diversity and Design: KELSEY OPIELKelsey Opiel
The following pages document my
responses to the online discussion questions in the Spring 2017 version of ARC 211
American Diversity and Design at the University at Buffalo – State University of New
York.
This deck describes the rise of Task-based social networks--a new kind of social network that will be built upon the Relationship-based social networks that are now forming or have formed across the world.
This is part 2 of a 2 part series on Global Ubiquitous Connectivity and its impact on society at large. The first part can be found here on Slideshare or at: http://www.victorcho.info.
Global Ubiquitous Connectivity and the New Business World of Value FlowsVictor Cho
An overview of the impact of Global Ubiquitous Connectivity on our world and in particular on the very nature of business. This deck introduces the BBCC Value Flow Matrix, an important new tool for assessing connected business models, and provides examples and tools on how to apply it.
This is the first part of a two part series that can be found on http://www.victorcho.info. The second part details the rise of Task Based Social Networks and discusses their implications.
Some Context for Thinking About
Technology and Sustainability. A version of my "Towards a Global Brain" talk with a focus on sustainability, given at the Verge conference on the convergence of buildings, transportation, energy, and information, on March 15, 2012.
Article review of “Web 2.0 in Government“ by Francesca Barrientos and Elizabeth Foughty published on Interaction megazine (September + October 2009).
I wrote this article during my Master Degree course on Human-Computer Interactions as part of a project assignment.
In this talk, you will learn about five sketching secrets of Leonardo Da Vinci, four rules for generating ideas, and four rules for refining ideas. I call these lessons from Leonardo. You might find a few stories about Leonardo Da Vinci that you did not know.
Listen to audio at:
https://soundcloud.com/officialsxsw/design-like-davinci-leonardos
Building a Sense of Place across Channels - Part IIAndrea Resmini
Part II of the deck of slides from my workshop at UX Australia 2013 on place-making in cross-channel user experiences, previously a slightly different workshop at UX Lisbon 2012.
Practicing What We Preach: designing usage centered deliverablesAviva Rosenstein
Slides and worksheets from a workshop presented at the IA Summit, 2011
During any product development process, interaction designers and researchers must communicate with internal and external team members and decision makers. All too often we talk the UX talk but we forget to walk the UX walk: we send out deliverables without thinking about our needs, the needs of the recipients and what we want to achieve.
Creating design deliverables that address the needs, goals and constraints of those team members will enhance your credibility as a design expert while improving the overall effectiveness of your organization.
This presentation includes a lean framework for understanding users' needs and goals that can help you design the right deliverable (or interface) at the right time for any working environment.
The slides for the Rapid Cross-channel Prototyping Workshop I facilitated at the ASIS&T Information Architecture Summit in Vancouver, BC, March 23 2017
The slides from my intro to the workshop I facilitated together with Luca Rosati at the VIII Italian IA Summit in Bologna, Nov 2014. The slides deal with the general principles and the little story that was used as a catalyst for the exercise. I added a few notes for clarity.
Improvised IA: Going Beyond the WhiteboardDavid Farkas
The need to adapt and be flexible within project schedules and meetings has never been greater, but this is a soft skill not easily taught or quickly learned. It starts with team collaboration and trust while ultimately leading to idea generation and problem solving. Yield to the highest offer. Always say YES. Alway raise the bar. These are three of the core components to improvisation in comedy. They are also three pillars to a good collaborative environment.
This hands on session will explore the fundamentals to improv as a means to strengthen teams across organizations. Participants will walk away with:
An understanding to the fundamentals to improv
An understanding of applications to the field of UX as both a team building tool and idea generation
Real world practice and sample exercises
We’re looking to get up and shake the cobwebs off our bodies. Through Bodystorming and other improv games participants will engage with the space around them and will learn the basics of improvisational comedy and how it can directly translate back to work in the office and with clients alike.
Lecture 1 of 4 in the Game Design Class, Fall 2012 - Structure of Games: introduction to formal, dramatic, spatial elements, and a definition of games.
When you look at the greatest design thinkers in history, you will see that they all worked in a deliberate fashion. They would research, practice, and network in a deliberate and calculated fashion. These slides show how Pablo Picasso, Agatha Christie, Thomas Edison, Hedy Lamarr, Leonardo Da Vinci, and Sherry Turkle perform deliberate research, deliberate practice, and deliberate networking.
Everyone's talking Digital and it's Dangerous - for Henley Business SchoolDavid Terrar
Guest lecture at Henley Business School
The digital backdrop - 20 years of a world gone digital
Why the current business landscape is so disruptive and what we call the Digital Enterprise Wave
Why organisational change is relevant, a look at different models, examples and case studies
Digital transformation defined
The management shift that is emerging (and required)
8 building blocks for digital transformation
Power and Service Design: Making Sense of Service Design's Politics and Influ...Service Design Network
In this talk, Gordon Ross will discuss different partnership models that exist between organizations and consultants collaborating on service design initiatives. He will reflect on his experience as a service design consultant across a wide range of private and public sector projects, highlighting challenges faced along the way.
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
Systems Thinking for Engineering Leaders.pdfStacy Vicknair
Ever think that something's slowing down your process but can't put your finger on it? Losing candidates in your hiring pipeline but can't spot the leak? Or maybe you know the problem but you're having trouble quantifying it and getting buy in to solve it?
This session will serve as an introduction to systems thinking using real world engineering examples. You'll leave understanding what systems thinking is and how it can help you diagnose, quantify, and iteratively improve your processes to gain efficiency no matter which flavor of Agile (or whatever else) you happen to follow.
Slides with notes for my workshop at Lean UX 2014. This is an iterated version of my 2013 workshop - different exercise, slightly different content, but much is similar. Includes link to handout!
its all about the domain honey! Experiences from 15 years of Domain-Driven De...Carola Lilienthal
Great technologies, programming languages and tools are used when building software. That is good and right. But unfortunately, it is often lost sight of the fact that the decisive factor is not the technology, but the *business domain*. If we do not map the domain language and the business processes in the software, then it will not help our users in their work. No technology in the world can protect us from this.
In this talk, I'll show you how you can identify problems in an existing legacy system that could be solved with Domain-Driven Design. We will see problems such as: large entities that are used all over the system, how we could divide them into smaller entities according to the business domain and how we should cut the source code into bounded contexts. All this will be done with many examples from analysis tools that help us to see the system on the level above the source code.
Emerging 21st century organizational models abcvaxelrod
Open systems models for collaboration and change which have proven successful in organizations needing to adapt to a volatile, uncertain, complex and ambiguous world.
Michael Edson @ UGame ULearn: The Smithsonian Commons PrototypeMichael Edson
Overview of the Smithsonian Web and New Media Strategy process and the development of the Smithsonian Commons for the UGame ULearn conference, TU Delft Library and DOK
Library Concept Center, Delft, NL
3/31/2010
Hello. My name is, Social Business Design.James Dellow
A quick introduction to the Dachis Group/Headshift Social Business Design framework, prepositioned with a historical view of organisational design and its relationship to the history of technology. And remember, its just about behaving decently. Note: These slides contain images licensed under CC license and those images are used here under the same conditions. However, other material remains (c)2010 Dachis Group/Headshift.
Opening Keynote for the 2019 STC Technical Communication Summit in Denver, Colorado by Peter Morville. Transcript is available at https://semanticstudios.com/tomorrows-architects/
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
7 Benefits of Using Tradeasia’s Premium Paint Chemicalsjeffmilton96
Discover 7 compelling reasons to choose Tradeasia’s premium paint chemicals. Enhance your formulations with eco-friendly, high-performance ingredients. Ideal for all paint types.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdfMatt Conway - Attorney
After completing his law degree at the Brandeis School of Law at the University of Louisville, Matt Conway (Attorney) embarked on a varied career that has included roles in real estate law, public prosecution, and private practice. Find out more about him at his official site https://mattconway.net/
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
It is therefore essential to employ other water sources, such as river water, for consumption by humans. Commercial RO Plant purifiers manufactured by Netsol Water are necessary because a different type of water is completely unsuitable for human consumption. Large-scale water filtration is accomplished with the assistance of a Noida-based commercial RO plant manufacturer i.e., Netsol Water. It supports several methods for getting rid of all kinds of contaminants in water.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
What are the main advantages of using HR recruiter services.pdf
Web Governance: Where Strategy Meets Structure
1. morville@semanticstudios.com
Web Governance
Where Strategy Meets Structure
Peter Morville & Lisa Welchman, IA Summit 2013 1
2. morville@semanticstudios.com
Agenda
Why Web Governance?Peter (10)
What is Web Governance?Lisa (10)
Conversation All (10)
Web Governance FrameworkLisa (15) / All (10)
Levers for ChangePeter (15) / All (10)
Conversation All (10)
2
4. morville@semanticstudios.com
Fragmentation
Fragmentation into multiple
sites, domains, and identities is
clearly a major problem. Users
don’t know which site to visit
for which purpose.
Findability
Users can’t find what they need
from the home page, but most
users don’t come through the
front door. They enter via a web
search or a deep link, and are
confused by what they find.
Even worse, most never use the
Library, because its resources
aren’t easily findable.
12. morville@semanticstudios.com
The building of the railroads
(and the telegraph system)
made possible this growth of
the great industrial enterprise
(from about 1850 to 1950).
“The need (for divisionalization
and decentralization) did not
result from the larger size of the
enterprise per se. It came rather
from the increasing diversity
and complexity of decisions that
senior managers had to make.”
Alfred D. Chandler, Jr. (1962)
12
14. morville@semanticstudios.com
We are all dramatically affected by information flow
and webs of relationships within social networks.
These networks often are not depicted on any formal
chart, but they are intricately intertwined with an
organization’s performance, the way it develops and
executes strategy, and its ability to innovate.
Networks also have a great deal to do with our
personal productivity, learning, and career success.
How Org Charts Lie by Rob Cross and Andrew Parker (2004)
http://hbswk.hbs.edu/archive/4171.html
14
15. morville@semanticstudios.com
It is difficult to overstate the extent to which most managers and the
people who advise them believe in the redemptive power of rewards.
Rewards undermine the processes they are intended to enhance.
Extrinsic motivators do not alter the attitudes underlying behaviors.
People who do exceptional work may be glad to be paid and even
more glad to be well paid, but they do not work to collect a paycheck.
They work because they love what they do.
Why Incentive Plans Cannot Work by Alfie Kohn (1993)
http://hbr.org/archive-toc/BR9309
15
16. morville@semanticstudios.com
“Customers are adopting
disruptive technologies faster
than companies can adapt.”
“The individuals who make
up the company must be fully
conscious of the job that they
are doing for customers…
(and of) the jobs customers
are trying to do.”
16
17. morville@semanticstudios.com
Pods
Small, agile, autonomous
teams that are “authorized to
represent the company and
deliver results to customers.”
Pods are flexible, fast,
scalable, and resilient.
Pods are designed so that
decisions and changes can be
made as quickly and as close
to customers as possible.
17
18. morville@semanticstudios.com
“A platform is a government.”
“When it comes to language, protocols, culture, and values,
you don’t want variability, you want consistency.”
“Backbone activities are about coordination and consistency.
Backbones should be as lightweight as possible.”
18
24. morville@semanticstudios.com
Donella Meadows tells a wonderful story from the 1970s about electric meters
in Dutch houses. Near Amsterdam, a subdivision was built with houses that
were identical except for the position of the electric meter. Some meters
were in the basement while others were in the front hall. Over time, the
houses with visible meters consumed 30% less electricity.
In Donella’s words: It’s an example of a high leverage point in the
information structure of the system. It’s not a parameter adjustment,
not a strengthening or weakening of an existing feedback loop. It’s a
new loop, delivering feedback to a place where it wasn’t going before.
The System of Information Architecture
by Peter Morville
http://journalofia.org/volume3/issue2/01-morville/
24
25. morville@semanticstudios.com
Organigraphs are much more useful than traditional charts
in showing what an organization is – why it exists, what it
does…(and) how a place works, depicting critical interactions
among people, products, and information.
Organigraphs: Drawing How Companies Really Work
by Henry Mintzberg and Ludo Van der Heyden (Harvard Business Review, Sep/Oct 99)
25
26. morville@semanticstudios.com
“It is now my suggestion that
many people may not want
information, and that they will
avoid using a system precisely
because it gives them
information.”
Calvin Mooers (1959)
26
27. morville@semanticstudios.com
“Willpower is the single most
important keystone habit for
individual success.”
“Some habits have the power to
start a chain reaction. Success
doesn’t depend on getting every
single thing right, but instead relies
on identifying a few key priorities
and fashioning them into
powerful levers.”
27
28. morville@semanticstudios.com
Paul O’Neil as CEO of Alcoa
“I want to talk to you about worker
safety. Every year, numerous Alcoa
workers are injured so badly that they
miss a day of work. I intend to make
Alcoa the safest company in America.
I intend to go for zero injuries.”
“We killed this man. It’s my failure of
leadership. I caused his death. And
it’s the failure of all of you in the
chain of command.”
28
29. morville@semanticstudios.com
“If a factory is torn down but the
rationality which produced it is left
standing, then that rationality will
simply produce another factory. If a
revolution destroys a government,
but the systematic patterns of
thought that produced that
government are left intact, then those
patterns will repeat
themselves…There’s so much talk
about the system. And so little
understanding.”
29
31. morville@semanticstudios.com
IA Therefore I Am
Peter Morville
morville@semanticstudios.com
Understanding IA (Prezi)
http://is.gd/iaprezi
Blog
http://findability.org/
Twitter
@morville
31