Changes in Rader Clinic operational hours to increase staff effectiveness, improve patient care
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Andrew Rader U.S. Army Health Clinic at Joint Base Myer-Henderson Hall will initiate changes June 1 to better serve patients and increase staff effectiveness.
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Changes in Rader Clinic operational hours to increase staff effectiveness, improve patient care
- 1. Changes in Rader Clinic operational hours to increase staff effectiveness, improvepatient care Courtesy Andrew Rader U.S. Army Health Clinic The key to our first-class patient care is a professionally-developed work force. We believe reinvesting in our people is vital to realizing our potential as a High Reliability Organization (HRO). To help us grow, we are making some changes to better serve patients. Beginning June 1, Rader Clinic will: * Add additional clinical hours per year for patients to be seen. * Be closed for only five training holidays: Christmas (Dec. 24), Thanksgiving (Nov. 27), Memorial Day (May 22), 4th of July (July 3) and Labor Day (Sept. 4) rather than nine days as in the past; this means we will be open an additional 32 hours to serve patients unable to seek treatment during normal business hours. * Add 25 effective training hours to our schedule, ensuring our staff are confident, competent, trusted and engaged professionals. * Close the first Wednesdayof each month, February through November. The first closure will be Wednesday, June 3. Our priorities have not changed: Ensure safety, promote health and build resilience. These changes will allow us to further enhance our responsiveness and reliability of health services. We are proud of our legendary customer service, delivered by a well-developed work force and continually strive to be your first choice of care. Over the coming weeks, we will continue to communicate key information as we implement these changes. Look for additional details in a forthcoming article in the JBM-HH weekly newspaper, the Pentagram. Moreinformation will also be posted online at http://kacc.nrmc.amedd.army.mil/sites/rader/default.aspx, at facebook.com/raderclinic and twitter.com/arusahc, www.army.mil/jbmhh, facebook.com/jbmhh and twitter.com/jbmhh.