HubSpot CRM vs SalesForce: The Battle For Being The Best CRM In The Business

Are you an owner of an Inbound Marketing Agency? OR Are you someone who is working on HubSpot COS Web Development? Then, you must have heard about CRM. CRM is an such an integral part of any marketing campaign or marketing strategy. If your CRM is effective, then you have won half of the battle as far as the any business is concerned. As a business owner, you must have come across various CRMs which have helped you to grow your business.

Today, CRM is in huge demand as far the IT industry is concerned and therefore, you may have seen many HubSpot COS Development agencies now offering the customers with the HubSpot CRM. Earlier SalesForce was one such CRM which became widely popular in the industry because of the wide variety of features it was able to provide to its various customers, but today that scenario has changed as HubSpot COS Design has become more and more popular.

If you’re working as a HubSpot COS Developer in the industry for a long time, then you must be knowing that there is a huge demand of CRM nowadays and all the business owners who want to market their product effectively are moving towards the HubSpot CRM. Whenever a new tool or technology comes into the market, it is always compared with the previous best tool or technology in order to measure and analyze its efficiency and effectiveness.

The same is the case with HubSpot CRM where it is compared with SalesForce by many experts across the globe in order to not only analyze the performance of both tools but also give the verdict regarding who is going to be the king of CRM industry in the near future. Now, the whole industry is divided into two teams with the HubSpot COS Agency obviously taking the side of HubSpot CRM while the traditional business owners still believe SalesForce is the best CRM.

Now, normally what happens in the IT field is that whenever a new technology or trend bursts onto the scene, everyone starts giving their opinion without going in-depth. Many industry experts analyze the technology & give reviews regarding it. The common people start believing that review blindly without even having the experience of working with that technology. The same is the case with HubSpot CRM and SalesForce where many people are regarding HubSpot CRM as best just by looking at the HubSpot COS Templates, which is absolutely wrong.

You need to have the in-depth knowledge of both the technologies in order to give an opinion about it. Now, when you talk to any HubSpot COS Designer, he/she will obviously say that HubSpot is the best platform for CRM and similarly, when you talk with any business owner who is using SalesForce for a long time, he/she will say that SalesForce is the best CRM that ever came into the industry. But, all these opinions are biased opinions which don’t reveal the truth.

If you search on the internet about HubSpot CRM vs SalesForce, you will get millions of search results, but you still you will be confused after reading that articles as all the different people will be saying different things and know the right result is a massive challenge.

Are you worried about how to know the unbiased comparison between HubSpot CRM and SalesForce? Then don’t be so. Today, I’m going to give the most comprehensive review about both these CRM based on various features which will remove all your confusion and give you the knowledge about which is the best CRM in the business. So, why wait for anything? Let’s get straight to the action and analyze various features one-by-one.

[1.] User-Experience:-

Whenever you’re dealing with any CRM, User-Experience (UX) is the first thing that will strike your mind. It is the UX that makes a huge difference between good & great tool. Now, when you talk to any Custom HubSpot COS Developer about HubSpot CRM, he/she will surely say that it the most user-friendly CRM that has come into the market. HubSpot CRM offers the customers with various optimization facilities for email, content, website and many more. In addition to that, it also provides support on all the browsers as well on various smartphones.

Now, when you talk about SalesForce, the optimization options are lacking as it an independent CRM while HubSpot is the platform for inbound marketing. So, SalesForce doesn’t provide the customers with various integrations that make their work easy. Another major area where SalesForce has struggled over the years is automation. You have to manually put all the sales data into the software, which is a very tedious task. In addition to that, SalesForce has a poor performance when it comes to mobile phone and tablets.

Winner: HubSpot CRM

[2.] Price:-

As a business when you’re planning to move your website from PSD to COS in order to get access to the CRM which helps you in managing your marketing campaign in an effective manner, you will surely think about the price. As the money is the ultimate goal for any business, price becomes an important feature while choosing a CRM. That’s where HubSpot CRM rises above its competitors as it available at free of cost to any HubSpot platform user, whether he/she has a subscription of basic, pro or enterprise edition, which is absolutely fantastic.!

Now, when it comes to SalesForce, it is an individual CRM and therefore, it doesn’t come at a free of cost like the HubSpot. In the SalesForce, they have implemented a specific billing system for its users. The users have to pay to the platform on the monthly basis based on the total number of users and not the number of customers, which makes it very expensive to use. Up to 5 users, the SalesForce costs you $25/month. After first 5 users, the cost is $75/month and after 10 users, you have to pay $750/month, which is quite a heavy price, to be honest.

Winner: HubSpot CRM

[3.] Depth of Analysis & Reports:-

As a business owner, when you are planning to move to any CRM, one of the things that you will be worried about is report generation and in-depth analysis of your marketing campaigns and sales reports. That’s where SalesForce rises above all its competitors as the platform provides you all the reports and statistics that you need as marketers in order to analyze your campaign. Basically, any damn kind of report could be generated with Salesforce, with just a few clicks.

Now, if you talk to any developer who working on PSD to HubSpot COS migration for a while will definitely tell you that HubSpot CRM has the facility to generate the various kind of reports for your lead generation, lead nurturing, total sales, ROI and many more things. But, when it comes to the in-depth analysis, HubSpot CRM lacks accuracy and precision. So, the business owners who are looking for all the detailed data will really struggle with this platform, for sure.

Winner: SalesForce

[4.] Email Marketing Integration:-

Any businessmen who are looking to use any CRM will definitely think about managing the email marketing integration. In today’s time, email marketing has become such an integral part of your marketing campaign and if your CRM doesn’t offer you email marketing integration, it is of no use. That’s where HubSpot CRM comes into the picture as HubSpot WebSite Design allows the users to integrate Gmail, Apple Mail, and Outlook according to their requirements.

Now, when you talk about the SalesForce, it offers the users with limited capabilities for email marketing integration. SalesForce only allows the Outlook email box to be integrated with the CRM and therefore, it becomes impossible for you to manage your email marketing in an effective manner as you know that most of your customers in today’s time will be using Gmail, for sure. In addition to that, Salesforce doesn’t keep track of the email bounce rate.

Winner: HubSpot CRM

[5.] Alignment for Sales & Marketing:-

When it comes to better alignment for sales as well as marketing, HubSpot CRM wins over every other CRM in the business. As you all know that, HubSpot Website Templates are designed in such efficient manner that it allows the customers to manage all its work related to sales as well as the marketing campaign with just a few clicks. For this purpose, HubSpot CRM provides you with various integrations like Find Companies, Social Media Integration, and Marketing List Integration, which is absolutely fantastic.!

Now, in case of SalesForce, you have new social network tool called Chatter which helps you in making your brand building, as well as social media presence, felt like never before. Chatter and SalesForce have few integrations which can be very useful to you such as Easy List where you can group the contacts and Social Media Integrations which helps you in managing your presence on Facebook, Twitter and LinkedIn. But, overall if you analyze the alignment support, HubSpot CRM wins in every sense over SalesForce.

Winner: HubSpot CRM

Final Verdict…

After comparing HubSpot CRM with SalesForce based on various features that you will require in an ideal CRM, you can conclude that HubSpot CRM wins over the SalesForce CRM at the moment in most of the aspects. There is just one area of reporting and analysis where HubSpot CRM needs improvement while if you analyze SalesForce, you will realize that it is lacking the kind of automation and agility that you expect from a modern day CRM giant. So, according to me, HubSpot CRM is definitely the best in the business in today’s time.

Closing Thoughts…

I hope you enjoyed reading this article and it helps you to know about the various features that HubSpot CRM and SalesForce offers to you. After reading this article, you will have an unbiased opinion about which CRM is the best in the business at this point in time, which will eventually help you in your business. Thank You.!

If you’re looking to Hire HubSpot COS Designer, don’t hesitate to contact us. We have a team of highly skilled and experienced professional who will help you to craft an attractive website for your business, company or organization on HubSpot platform according to your needs.