Outsourcing 'pendulum has swung too far'

The contracting out of the delivery of public services has failed, rather than improved, the capacity of the public service to address disadvantage, according to a new report which recommends a major change in approach to outsourcing.

The Centre for Policy Development, has produced a new report entitled Grand Alibis, which asks whether "contracting out improved the public sector's capability to address persistent disadvantage and meet complex needs?"