Updates From This Business
Water heater taking too long to heat water?
In need of Water Heater Repair? Is your water heater… read more
10% off on plumbing jobs for new customers
Enjoy 10% off plumbing jobs (labor only) for new… read more
Water Filtration Repairs or Installation
Concerned about the quality of water for your home.… read more
$200 OFF Tankless Water Heater Installation
Our team of water heater repair experts in West… read more
Water Filtration Repair or Installation
We provide our customers with the best plumbing… read more
Gas Leak Detection Services For Your Home
A Gas leak should always be treated with urgency.… read more
Do you need quality drain cleaning services?
In need of quality drain cleaning or repair… read more
Complicated Leak Detection?
When a leak is beneath the slab foundation or behind… read more
In Need Of Professional Plumbing Services?
If you are in need of professional plumbing services… read more
In need of professional installation services?
In need of professional installation or repair… read more
In need of professional repiping services?
In need of professional repiping services? We are… read more
Fix that Leak Right! Call Courtesy Plumbers.
Our aim is in our name! We are committed to… read more
Go Green! Get A Tankless Water Heater
Help conserve California’s water resources & natural… read more
Water heater taking too long to heat water?
Is your water heater taking too long to heat up? Our… read more
Trouble with your water heater? We've got you!
Courtesy Plumbing's truck is fully equipped and… read more
Do you need a plumber to snake your drain?
Do you need a plumber to snake your drain and give… read more
Expert water heater repair & replacement!
Courtesy Plumbing's water heater repair experts can… read more
Trenchless Sewer Line Replacement
For sewer line repairs or replacements, trenchless… read more
Expert Drain Clog Removal in Covina, CA
Do you have one or more clogged drains at home or at… read more
$200 off on new water heater installation!
$200 off a new water heater installation! Our team… read more
10% discount on new customers!
We offer 10% off on all plumbing jobs for new… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
We are now Available 24/7!
4 Photos
10% off on plumbing jobs for new customers in L.A. County, North Orange County, West San Bernardino County, Covina, La Verne, and Glendora.
5 Photos
$200 off on new water heater installation in L.A. County, North Orange County, West San Bernardino County, Covina, La Verne, and Glendora
5 Photos
CHECK OUT OUR 5 STAR REVIEWS
3 Photos
Highlights from the Business
24/7 Availability
Free estimates
Certified professionals
Family-owned & operated
Workmanship guaranteed
50 years in business
Photos & videos
Services Offered
Verified by Business
Bathtub installation
Drain installation
Faucet installation
Garbage disposal installation
Bathtub repair
Drain repair
Faucet repair
Garbage disposal repair
Review Highlights
“A 100% professional operation, the price was super fair and I could tell Rick was extremely experienced and knowledgeable.” in 88 reviews
“Benny and Aaron arrived pretty much at the exact time I was told they would arrive and got right to work.” in 47 reviews
“Jason even let us borrow a bigger wrench for the week so we could shut off the main water line...” in 52 reviews
About the Business
Business owner information
Jeff T.
Whether you have a faulty water heater, leaky faucet, or any other plumbing issue, Courtesy Plumbing can fix that. Serving West Covina, San Gabriel Valley, and beyond since 1970, the Covina plumbers offer unmatched service. The company's aim is in their name--Courtesy Plumbing strives to be the most courteous plumbers you will ever meet. The team will do right by you from start to finish. Call now to experience the difference. The company always provides convenient appointments, fair pricing, friendly plumbers, and excellent workmanship. You can also count on Courtesy Plumbing to provide only high-quality plumbing products such as Navien tankless water heaters or Pelican water filters. Free estimates and financing options are available.
Location & Hours
Amenities and More
Ask the Community
Q:
Could you measure BTU natural gas output in backyard fire pit feed? And how much would it cost?
A:
Q:
Could you quote me change new toilet price, the old toilet Pipeline leak? Thanks
A:
Hello and thank you for contacting us. I would need more information. Can you give us a call this morning at 626-967-5655 or send us your number and we can give you a call. Thank you,… more
Jeff T., Business Owner3 years ago
Recommended Reviews
Overall rating
682 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Stan N.Los Angeles, CA72724Mar 8, 2024
I recently had the pleasure of working with Curtesy Plumbing for a toilet installation, and I couldn't be happier with the results! From start to finish, the experience was seamless, and their price was very competitive!
Richard arrived promptly at the scheduled time. He took the time to listen to my concerns and preferences, ensuring that the installation would meet my expectations.
Richard's expertise was evident from the moment he began working. He handled the installation with precision, carefully aligning the toilet bowl and tank. His attention to detail was impressive, and he made sure every bolt was secure and leak-free. Very clean install. He even helped me get rid of my old toilet.
Throughout the process, Richard maintained a courteous demeanor. He answered my questions patiently and explained each step. It's refreshing to work with someone who treats your home as if it were their own.
After completing the installation, Richard cleaned up thoroughly. There were no leftover tools or debris--just a beautifully installed toilet ready for use.
I highly recommend Curtesy Plumbing for any plumbing needs, especially if you're lucky enough to have Richard on the job. His professionalism, skill, and friendly attitude set the bar high. My new toilet is functioning flawlessly, and I couldn't be more pleased.
Thanks, Richard and Curtesy Plumbing, for a job well done!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Mar 20, 2024
Hi Stan,
Thank you for taking the time to leave us a 5-star review. We are happy you are satisfied with our plumbing services. Richard is extremely knowledgeable in the trade and we're thrilled he is a part of our team. Please know we are always here to take care of your future plumbing needs. We're just a phone call away.
Have a wonderful day!
- Courtesy Plumbers, Inc. - Oct 7, 2023Updated review
I have now called Courtesy Plumbing 2 more times since my first appointment back in 2020, and have had a great experience with each tech and appointment. They, from the front office to the techs, have always been very courteous and also have very quick response times! I called on a Monday to request an appointment, and they had one for the very next day! Due to my schedule, I was able to request an appointment for Saturday, as they work Monday through Saturday, which is very convenient! I was provided a 3-hr window, and the tech arrived within the estimated window provided.
Richard called me about 20 minutes prior to his arrival, which I usually request to ensure all is prepared for the tech's arrival, and he got quickly to work. He asked me what the issue was and as I was explaining it to him, he looked into it.
As always, I asked a lot of questions, so am always thankful for the tech's patience in responding and explaining everything. I knew that the flapper my toilet was not available at The Home Depot or local hardware stores, but it was good to learn how to order them online, or through Courtesy Plumbing, as it would be good to have on-hand if we continue to run into issues and need to call for another appointment.
The online website no longer offers any coupons for existing customers, but there is one for new customers. As always, great customer service, courteous, reasonably priced, and very professional! We love supporting local businesses and this company has been in business since 1970. Support local businesses!
Read lessHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Oct 31, 2023
Hello Lesley,
Thank you for taking the time to leave us a 5-star review. We appreciate you and we're always here to help take care of your plumbing needs.
Enjoy your day!
- Jeff TaylorAug 27, 2020Previous review(COVID-19 review)
Found Courtesy Plumbing through Yelp after a city search and reading reviews through different local plumbers. We decided to call Courtesy Plumbing for an estimate as we had a general idea of what needed to be fixed. They do not give estimates over the phone but, however, they do offer free estimates in-person! We were able to schedule an appointment rather quickly (based on our schedule) and was provided a 4-hr window, which is a bit large but they do call prior to arriving so that is very convenient.
Rick called about 25 minutes prior to his arrival, as he was driving on the way from a nearby city. Once he arrived, he was very courteous. They certainly live up to their name!
We described to him the problem and he confirmed 2 possible scenarios, one of them being what we were guessing it was. He gave us the estimate and it was really close to the first of two (phone) estimates. Tip: Make sure to look at their online website for coupons! Rick honored the website coupons and voila! We were crossing our fingers that the first item fixed would fix the problem we had, that we wouldn't require the 2nd step. Problem solved after the first step!
I like learning and watching what is being fixed/repaired, and Steve explained every step. He was like "now that you've learned it, you can change it next time!" That was pretty awesome. I most likely will still call the plumbers because I'm always afraid of something going wrong with pipes and water damage.
Overall, great customer service, courteous, reasonably priced, and very professional! We love supporting local businesses and this company has been in business since 1970. - Tony W.El Monte, CA262912Jul 14, 2023Updated review
I had my house re-piped and re-drained by Courtesy Plumbing. I originally wanted to fix multiple fixture issues around the house. My home was built in 1957 with original galvanized pipes and cast iron drains.
Cory advised me that attempting repairs on multiple fixtures might open up a can of worms and suggested that it's time for a re-pipe to PEX instead of wasting money trying to replace fixtures tied into old plumbing that's near the end of its life.
He sent out Express Air to test the demolition areas for asbestos. When the results were negative, the job was scheduled. Ed and a team of 3 other guys were sent and got started at 8 AM. Running both the new water line from the meter to the house and the re-pipe was completed the same day. I had water again by 3 PM.
When Ed was in the crawlspace, he said the cast iron drainage doesn't look like they have much life left, and advised me to change it out with ABS while the walls were already opened up. He showed me the main cleanout that ran down the middle of the entire house. It had a partial clog. I asked why not clear it? He said I run the risk of cracking the cast iron. I was convinced and agreed. Ed and his team came back out a second day and the re-drain was completed by that afternoon.
I got new fixtures for my bathtub and shower. All the u-traps under sinks got replaced. I got a new pop-up for one of my sinks at no extra cost. They dug down multiple feet to install an ABS pipe with a cleanout at a section of the main sewer line. I didn't have a cleanout there before and now I got one.
I'm fortunate to have a crawlspace where everything was accessible with minimal demolition. The house was designed where all the fixtures were easily accessible without demolishing bathtub and shower tiles. At the end of the job, they patched the demolition areas, and I only had to handle the repaint.
It was a job well done.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Jul 7, 2021
Hi Tony,
Thank you for allowing us to work with you again. We would be happy to come out and provide you a free estimate for new angle stops, shower fixtures and water service. We are permitted to use anything on your side of the meter, if it's on the water company's side we cannot touch it. Let us know when you are ready to do more work and we're more than happy to come out for a free estimate.
Previous Reply
Hi Tony,
We can't thank you enough for taking the time to write us such a nice and detailed review. It is customers like you that make our jobs enjoyable. We are blessed to have Aaron a part of our team. He is kind, honest and loyal. Please feel free to call us anytime you are in need of a plumber. We're happy to help!
Thank you, again!
Jeff TaylorFeb 24, 2023Previous reviewThe T&P valve on my water heater started leaking then and I found out the gate valve that feeds the water heater no longer turns off. Corey and Frank came out to give me an estimate. Corey came back two weeks later to replace the gate with a ball valve and replaced the T&P valve. All done in less than an hour.
The water main in front of my house under my hose bib is also a gate valve that still works which Corey told me to be really careful with. I'll have them do another plumbing project later this year to switch out all the fixture valves under my sinks because they're out of shape and to replace the shower knobs, one of which leaks from the stem when it's on. Wondering if the water main should be replaced with a ball valve before the gate valve becomes a problem where the only way to shut off the water if I needed to would be at the water meter. I hear it's not legal to touch the shut off at the water meter? Hopefully easy to replace and not too costly.Jun 4, 2021Previous reviewI never needed to call for a plumber before. I had a 10 year old toilet that was flushing very slowly. Aaron came over and introduced himself with the MadTV pronunciation. I can recognize MadTV references anywhere.
I'll spare the details but I made the call to just replace the toilet instead of trying to repair it. I told Aaron that I didn't want those low flow toilets where I'd have to flush more than once anyway but he told me CA passed a law years ago mandating low flow toilets for all new installs so for a moment there, I forgot that I was living in a Communist State. It is what it is. I got a low flow toilet.
Aaron left to pick up a new toilet, got back in less than an hour, and installed it in less time than that. He offered to haul away my old toilet for $50 but told me that I could just put it on the curb and call the city to get it which is what you should be doing anyway. You pay for weekly garbage pick up service and that includes pick up of bulky items no extra charge. Let the city take care of it. He cleaned up the work area and even hauled the old toilet out to the curb. What a champ.
Parts and labor was less than I expected. Paid by check and after he left, realized I completely spaced out on the tip. Is tipping even common in this industry? Aaron did great work. Now I feel bad. - Amelia S.San Dimas, CA17094Aug 1, 2023
Richard and Andrew from Courtesy Plumbing came out to replace our old tankless water heater with a new one. During our estimate, Richard beat the price of a bid from a local competitor (thus earning our business). Richard and Andrew made the installation quick and painless. They were friendly, knowledgeable, and kindly explained what various parts of the new system do and how to change the settings on our new system. We have used Courtesy in the past for all of our plumbing needs and they never fail to provide sage advice, fair (and realistic) estimates, and speedy service.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Oct 31, 2023
Good Morning,
Thank you for giving us such a wonderful review! We appreciate our customers and want them to know that every time they call they are getting the best service from our experienced plumbers.
- Jeff Taylor - Sean E.Los Angeles, CA3597Jan 18, 2024
Richard was great! Courtesy Plumbing came through with great recommendations and quick service. I always know I'm in good hands when I call them. Thanks for a job well done! SeanE
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Feb 20, 2024
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Take care - Jeff Taylor - Matt D.Pasadena, CA03Mar 13, 2024
Courtesy Plumbing recently started leaving harassing phone messages and sending me random invoices out of the blue to my home address for a 4 year old plumbing bill at someone else's property that I have never owned or set foot in. I would be weary of working with a company whose book keeping appears to be so bad that something like this even happens. Still haven't corrected this after multiple phone calls.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Mar 20, 2024
Hi Matt,
We're sorry to hear that you received an incorrect bill and that you've had difficulty getting it resolved. This is not the level of service we strive to provide. We would like to make things right for you. Please give our office a call to discuss. Thank you.
Courtesy Plumbers, Inc. - Jeff Taylor
(626) 967-5655 - Zeus Z.Manhattan, New York, NY01Dec 22, 2023
Johnny is great! Fast and easy to communicate!
Fixed all clogs in my toilets and garage disposal.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Feb 20, 2024
Hi Zeus,
Thank you for your 5-star review. We appreciate you being a customer and helping share the word about us. We're here for you anytime. Take care!
- Courtesy Plumbers, Inc. - Donna S.Covina, CA0121Dec 17, 2023
I requested services about 3 months ago. my request was given to Jerry. (at this point I could have his name wrong since it's been so long). was told he'd call. after 4 days I called and spoke to him giving him the details of the job. was told he'd call back at end of week. gave him 2 weeks and nothing. called again and left a message for him. he called and I asked for pricing. was told he'd call back. gave him 3 weeks and nothing. called again and to girl in the message to him to specifically ask if he wanted my business. she apologized. he called back. gave prices and said they could order parts and be ready by the Friday or Monday. it's been more than three weeks and crickets. I'm done begging you to take my business
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Mar 20, 2024
Hi Donna,
We're sorry to hear you had a poor experience with our company. We strive to provide exceptional service to all of our customers and disappointed that we fell short in your case. We would like to make things right so we can earn back your business. Please give our office a call so we can discuss further. Again, we're very sorry for the bad experience you had with our company.
Courtesy Plumbers, Inc. - Jeff Taylor
(626) 967-5655 - Banquer J.San Fernando Valley, CA151221May 22, 2023
Had an outside faucet that was worn out and a bad fitting that was spraying water everywhere.
We decided to use Courtesy Plumbing. See below for why.
Jack is an experienced, knowledgeable and highly efficient plumber. Courtesy Plumbing prices are reasonable/honest and the owner, Jeff, is prompt and easy to work with. If you look at the posted pictures of their work, especially the sweated joins, it's clear this is a firm that does only top quality work.
Yelp automatically gives out 5 bids for a project. No one beat Courtesy Plumbing price, had equal quality work or wanted to show up as quickly. Additionally, several wanted to charge us just for estimates. Needless to say, this is the only plumbing firm I intend to use for our future plumbing needs.
Thank you, Jeff and Jack for your honesty and professionalism.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Jun 5, 2023
Thank you for leaving us this amazing review! We hope we get the chance to work with you in the future!
- Alex A.San Gabriel, CA35759Feb 6, 2024
Contacted them via Yelp when I noticed a small slow leak. They responded very quickly and I was able to make an appointment for 2 days later. Their rep Richard showed up timely, during the early part of the appointment window which I very much appreciated. He figured out the issue and explained what it was in detail. He provided a quote in case I wanted them to do the repair, but with his explanation I was able to fix it on my own. Very quick and professional and not trying to nickel and dime me unnecessarily. I will definitely contact them in the future if I have any other plumbing issues.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff T.
Feb 20, 2024
Hi Alex,
Thank you for taking the time to leave us a 5-star review. Richard is definitely an asset to our company, and we are happy to hear about your experience with him. We're always here to help with any future plumbing needs. Take care.
- Jeff Taylor